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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

October 14, 2011

Peter Warwar and the whole staff treated me like "Platinum"; and took every opportunity to make my experience enjoyable, simple, and further cemented my loyalty and desire to send my family, friends More

by pinecrestpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
October 12, 2011

Im a professional female that was looking to purchase a CPO vehicle. After visiting other dealers, I felt uncomfortable and almost that I was being taken advantage of. Phil was extremely helpful as soon a More

by Dhutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Leite
October 12, 2011

MR. DAVID ROBINSON IS A VERY PROFESIONAL, VERY FRENDLY AND A PERSON WITH A LOTS OF EXPERIENCE. VERY VALUABLE PERSONELL FOR MERCEDES BENZ OF CORAL GABLE. More

by ALEKS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR. DAVID ROBINSON - PARTS SALES
October 11, 2011

Mercedes Benz of Coral Gables has really stepped it up a notch lately. I have been their customer for nearly twenty years and the service has always been good. Lately they have made some amazing upgrades t More

by DocMolar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria
October 07, 2011

Excellent service by both Juan the Service Manager and my Service Advisor Valentin Sanchez. The Dealership on its way to an excellent facility. Osmundo Sanchez Jr. More

by Mundito6810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Service Mgr. and Valentin Sanchez Advisor
October 07, 2011

Peter was very patient, provided me with options and was very accessible, and still is. Customer service was great and the individuals i came into contact with were all very professional. More

by schuyler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
October 06, 2011

As you see, I am not very satisfied with the job done. The dealer called us in order to pickup the car, and the car wasn't ready. The only person that had a outstanding service was the lady from Enterpris More

by alejandrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4
Oct 12, 2011 -

Mercedes-Benz of Coral Gables responded

Alejandrop - on behalf of the entire Mercedes-Benz of Coral Gables service team, I want to apologize for your experience. It seems although our goal is to provide excellent customer service we failed in your case. Your experience has been reviewed with the Senior Management team, as well as the staff that deals directly with our clients daily to ensure we prevent this from happening in the future. Should you choose to discuss this further, I would like to hear from you personally. You are welcome to contact me, Nicole Waters Busines Development Manager at 305-460-6440.

October 05, 2011

Great Service! Exceeded Expectations! Unforgetable experience! The Service Manager was very helpful and took it upon himself to fix all the problems I had with my vehicle. As previously stated, More

by Jomari3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierres & Jesus Romero
October 05, 2011

I worked with Peter Warwar during my purchase of a new 2012 C250 Coupe and am very happy with the service I received. The car was ordered from another state due to the fact that a model with my exact spec More

by GVillar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
September 29, 2011

I have dealt with this dealership on many occasions over the years and have found them to meet all of my personal requirements. If there was a legitimate concern, it always got resolved favorably. While not More

by Dobkinlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
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