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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,494 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,494 reviews

October 06, 2011

As you see, I am not very satisfied with the job done. The dealer called us in order to pickup the car, and the car wasn't ready. The only person that had a outstanding service was the lady from Enterpris More

by alejandrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4
Oct 12, 2011 -

Mercedes-Benz of Coral Gables responded

Alejandrop - on behalf of the entire Mercedes-Benz of Coral Gables service team, I want to apologize for your experience. It seems although our goal is to provide excellent customer service we failed in your case. Your experience has been reviewed with the Senior Management team, as well as the staff that deals directly with our clients daily to ensure we prevent this from happening in the future. Should you choose to discuss this further, I would like to hear from you personally. You are welcome to contact me, Nicole Waters Busines Development Manager at 305-460-6440.

October 05, 2011

Great Service! Exceeded Expectations! Unforgetable experience! The Service Manager was very helpful and took it upon himself to fix all the problems I had with my vehicle. As previously stated, More

by Jomari3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierres & Jesus Romero
October 05, 2011

I worked with Peter Warwar during my purchase of a new 2012 C250 Coupe and am very happy with the service I received. The car was ordered from another state due to the fact that a model with my exact spec More

by GVillar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
September 29, 2011

I have dealt with this dealership on many occasions over the years and have found them to meet all of my personal requirements. If there was a legitimate concern, it always got resolved favorably. While not More

by Dobkinlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
September 22, 2011

I went to this dealership looking to buy a nice used car. Philip was very friendly but not pushy at all. He matched a price at another Mercedes dealership and the service was I impeccable. He made sure my ca More

by Savvygrlcarshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Leite
September 20, 2011

Excellent customer service provided by Philip all the way thru the purchase process. affordable price and easy process without hiding charges for financing . I would recommended Philip to anynoe who wants More

by odeaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Leite
September 02, 2011

My dealings with Mr. Warwar were exactly what I expected them to be at a higher end dealership. All explanations were quick and concise and he left nothing unanswered. He took the time to show me my options More

by Fox
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
September 02, 2011

After 2 month looking for the right trade for my 2007 S550 in broward county with no luck, i decided to drive south to Coral Gable M.B To my surprise, I was very impressed with the service and the help More

by kings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alonso
September 02, 2011

Outstanding customer service. Fast and effective!!! David Robinson is not only a great proffesional but best of all a great human being. He really cares for customers and does everything at his reach to guid More

by catulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David F. Robinson
August 25, 2011

David is an outstanding associate, extremely helpful and very attentive to our needs. Very impressed with the level of customer service I received. Highly recommend David if you're ever in need of service o More

by stevebancr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
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