Mercedes-Benz of Coral Gables

David and Andy helped me with an issue I had with my car key. They were friendly and didn't hesitate to bend backwards to solve my problem. I really appreciate their assistance. key. They were friendly and didn't hesitate to bend backwards to solve my problem. I really appreciate their assistance. More

My wife was looking for slightly used R350 and we located one at Bill Ussery of Coral Gables, we were traveling from Orlando so we did'nt want to waste our time haggling over price.Before arrivig we were con one at Bill Ussery of Coral Gables, we were traveling from Orlando so we did'nt want to waste our time haggling over price.Before arrivig we were contacted by custmoer service letting us know that Upon arriving Damien Steipe would be showing us the vehicle. Damien was a true professional and really worked on behalf of my wife to get the car priced where she wanted it, and he spent a considerable amount of time going over the vehicle's functions with her and I and treated out 10 year daughter very kind as well. I purchased my Merceded from a dealer in Chicago and had it shipped to my home, did'nt have the personalized experience but I'm certain that in the future I will ask Damien to help with any purchase for me as well. Also the GM David Delgado was very reponsive in following up with me. Great Job everyone involved !!! Regards, GP & RP in Orlando, FL More

Excellent customer service and quality of work. Car comes out looking and feeling like new. Every employee you come across makes you know your business is really appreciated. Fernando Rengifo is one o comes out looking and feeling like new. Every employee you come across makes you know your business is really appreciated. Fernando Rengifo is one of the best customer service people I have met in any industry. More

Our car buying experience was a very comfortable interaction. The sales person was very knowledgible. I will return to this dealer to purchase another car. interaction. The sales person was very knowledgible. I will return to this dealer to purchase another car. More

Both Leidys Sierra (Assistant Service Manager) and David Robinson (Parts Specialist), continue to redefine costumer service. They are both yet to provide par-only service, they're always performing above an Robinson (Parts Specialist), continue to redefine costumer service. They are both yet to provide par-only service, they're always performing above and beyond expectation. It's professionals of such caliber that really make a difference. As long as they are at Coral Gables Mercedes, we will keep coming back. More

I so glad to do buisness with bill ussery and my salesman I so glad to do buisness with bill ussery and my salesman wa profetional that i will recommendet to all my family and friends also the service person I so glad to do buisness with bill ussery and my salesman wa profetional that i will recommendet to all my family and friends also the service personel verry profetional including Joe Figaroa thank you so much Mari and Tony Ramirez. More

They have been servicing my E350 since 2006 and I now have 131,000 miles on it and they help me keep it serviced and me moving with out any grief. have 131,000 miles on it and they help me keep it serviced and me moving with out any grief. More

I have had a Mercedes for over 5yrs. I have not had much luck at ALL with the brand, with my vehicle. But times likes these. I am pleased at least there is a little tiny light in the giant tunnel of darknes luck at ALL with the brand, with my vehicle. But times likes these. I am pleased at least there is a little tiny light in the giant tunnel of darkness. My key died all of a sudden and unfortunately I only have one. I went to another dealer and received horrible service and just hurdles to get my issue resolved. I contacted MB of CG and David Robinson was amazing and made me regret my attempt at another dealer only cause it was closer. (The one in Cutler Bay)He quickly made his effort to resolve my issue. Great service, great attitude, and a great asset to the company. I thank him and makes me want to have another part to order so I can get great service again. Aka: I look forward on coming back and giving this dealership my business & will recommend to my family members who are also Mercedes owners. More

Peter Warwar & Lorena Renteria provided OURSTANDING customer Service. They were very attentive to all my questions and concerns. I love my new car and I'm excited do continue to give Mecedes Benz of Co customer Service. They were very attentive to all my questions and concerns. I love my new car and I'm excited do continue to give Mecedes Benz of Coral Gables my business. Sincerely, Julie Garcia More

I have been to this dealership on several occasions to purchase parts and seek advice relating to my CLS 500 . The Service I have received has never been anything less than Excellent. Namely Mr. David Ro purchase parts and seek advice relating to my CLS 500 . The Service I have received has never been anything less than Excellent. Namely Mr. David Robinson has alway's been exstreamly courteos, swift & %100 percent on point assessing problems relating to my car when advice is asked. This type of service is never over looked. And I, in particular appreciate it to it's highest honor. I look forward to many years of continued service with this dealership. Thank you, "Customer for Life" Evans H. Starke More