
Mercedes-Benz of Coral Gables
Coral Gables, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have owned Mercedes Benz vehicles on and off in South Florida for over 30 years, one of the reasons I think twice about owning the vehicle is the lousy service at Mercedes of Coral Gables (The former Bil Florida for over 30 years, one of the reasons I think twice about owning the vehicle is the lousy service at Mercedes of Coral Gables (The former Bill Ussery) and when I compare it to the service I get with my other car (Acura) there is no comparison. When I have a warranty problem or need service with Mercedes of Coral Gables you need an appointment and it usually is a big deal for them to "fit you in" in a seven day period, my Acura dealer seems eager to set me up and usually within 24 hours. The cost of service at Mercedes is way past crazy, Oil change $450!!! At Acura Dealership $29.95 WTF!. The final kicker is that my latest Mercedes I bought at a dealer on the West coast of Florida and thus for warranty service at Mercedes of Coral Gables they won't give me a loaner car, my Acura needs far less warranty service and when I got warranty service at another dealer I still got a loaner and it was an Acura, at Mercedes of Coral Gables I had to pay for the loaner car and it was a Dodge!!! I read all the reviews for this dealership and the only thing I can think is that they have paid an internet company to push all the bad reviews down, because how can this many people be happy paying $450.00 for an oil change or waiting a week to get their broken car in for service??? Maybe these people just like to be taken, I must admit they are very friendly as they are robbing you blind! More
This dealer is the best, from the salesman Damian to the financing manager everyone was very nice and went a extra mile for us to be able to have our car. I will recomend to everyone try this Mercedes Ben financing manager everyone was very nice and went a extra mile for us to be able to have our car. I will recomend to everyone try this Mercedes Benz dealer first. Thank you Damien, I love my car. Maria L Ortega More
In my effort to stay away from corporate owned dealerships, I found the Coral Gables dealership. What a difference! From my initial contact with Ms. Amanda Longoria to my finishing the European De dealerships, I found the Coral Gables dealership. What a difference! From my initial contact with Ms. Amanda Longoria to my finishing the European Delivery transaction with Mr. Carlos Pereda, there has been nothing but absolute professionalism. They made it an easy and pleasurable to do business. Communication was excellent. I highly recommend this dealer. More
Excellent experiance. Everyone one was very professional and knowledgable. I have been a long time cleint and plan to be. mr. brockway has done a excellent job in catering to his clients. and knowledgable. I have been a long time cleint and plan to be. mr. brockway has done a excellent job in catering to his clients. More
David, Carlos and Peter deserve an A++ rating. They are very professional and extremely service oriented. This is not your typical dealership. These guys represent the MB brand at the highest level. Their very professional and extremely service oriented. This is not your typical dealership. These guys represent the MB brand at the highest level. Their job is not just to sell you a vehicle, but to sell you an experience. Most dealerships just want to sell you a vehicle and their maintenance facility, which by the way it is wrongly refer to as the service department. At MB coral gables the entire dealership should be renamed Service. These guys will take their time explaining to you how everything on the vehicle works, and not just hand you a key. If you happen to be shopping around for a MB, don't waste your time using a Broker or going to another dealer. MB coral gables lives up to the MB emblem. More
THIS IS MY FOURTH MERCEDES LEASE AT BILL USSERY OF CORAL GABLES, ALWAYS WITH THE SAME FRIEND-SALES PERSON. ALWAYS WITH THE SAME SERVICE-FRIEND AGENT JORGE QUEVEDO AND JOE FIGAROLA ARE THE BEST. ALWAYS F GABLES, ALWAYS WITH THE SAME FRIEND-SALES PERSON. ALWAYS WITH THE SAME SERVICE-FRIEND AGENT JORGE QUEVEDO AND JOE FIGAROLA ARE THE BEST. ALWAYS FAIR, FRIENDLY AND READY TO ASSIST. MY FRIENDS IT HAS ALWAYS BEEN A PLEASURE TO DRIVE A MERCEDES AND HAVE YOU GENTLEMEN HELPING ME CHOOSE THE RIGHT ONE FOR ME. More
I have purchased and serviced my Mercedes vehicles at Bill Ussery Coral Gables for over 20 years. They are only getting better. When I dropped off my car for service, Ms. Ruiz saw me immediately. This Bill Ussery Coral Gables for over 20 years. They are only getting better. When I dropped off my car for service, Ms. Ruiz saw me immediately. This has always been the case since I was fortunate enough to have Ms. Ruiz as my service advisor. She filled out the necessary paperwork and made arrangements for me to have a rental car. The rental car was ready immediatly because Ms. Ruiz made the necessary arrangements. This was important to me since I had a business meeting I had to attend. When I was returning to Bill Ussery, I called them to confirm that my car was ready. They confirmed that it was ready and asked me when I would be in to pick it up. When I arrived at the dealership, my car was ready and parked in the drive through area. When I entered the service area, a young woman asked me my name. She obtained the paperwork on my car as I was returning my rental car. After the rental car was returned, the same young woman gave me my paper work and helped me carry my belongings to the car. My car was washed and cleaned and the service work had been completed. More
Donovan was courteous, informed, thorough, a delight to work with. It is the most enjoyable car purchasing experience we can remember. We will certainly go back to deal with Donovan again. work with. It is the most enjoyable car purchasing experience we can remember. We will certainly go back to deal with Donovan again. More
This was my first time leasing a luxury car and the staff at Mercedes-Coral Gables were very helpful in making an intimidating process relatively easy. I had been to other dealers and not treated very well at Mercedes-Coral Gables were very helpful in making an intimidating process relatively easy. I had been to other dealers and not treated very well but Joe and the others treated me great. It was nice to see the cars in their covered showroom and then selecting a car for a test drive that best suited my needs. After finding the care, we worked out the best deal for me and they were willing to negotiate the price. We have had our mercedes for several days now and it has been a real treat. Joe Baracaldo has followed up with me several time to make sure I was enjoying the vehicle. I will be sure to get my next mercedes from this dealership. More
Amazing job performed on my vehicle with quick turn around and very friendly and informative service representative. Everything was broken down for me and explained in plain English. Dealer prices were around and very friendly and informative service representative. Everything was broken down for me and explained in plain English. Dealer prices were a bit high mostly because labor is pricey. Parts were reasonable and the complimentary shuttle service and snacks were great. More