Mercedes-Benz of Coral Gables

Great courteous and fast service, a very professional service agent, I requested an SUV loaner to try it and there were none available at the time, but he search and got me one as a loaner. I appreciate service agent, I requested an SUV loaner to try it and there were none available at the time, but he search and got me one as a loaner. I appreciated this very much, Mr. Figarola is an asset to your Company. More

Above VIP Service! Walter Hildalgo should be awarded for providing a team of experts that will treat you like the most important person to their business. The pricing from Paula Gomez on my new 2013 car wa providing a team of experts that will treat you like the most important person to their business. The pricing from Paula Gomez on my new 2013 car was more then fair. My trade in smooth, and the orientation by Peter Quinones exceeds any expectation. 10years at other Benz dealers never once gave me this kind of special treatment. Mercedes Benz of Coral Gables has my loyalty forever. DQ More

I am on my 7th car with this dealer. Outstanding service from initial sales to minor service. They go out of the way to accommodate the customer and make the entire experience a pleasure. I would - and wi from initial sales to minor service. They go out of the way to accommodate the customer and make the entire experience a pleasure. I would - and will - buy another car from this dealer. There is no reason not to. More

The combination of an atmosphere of friendliness and well trained, knowledgeable personnel with Joe Figarola's client-oriented, respect and courtesy makes an otherwise unwanted event ( a car that does not wo trained, knowledgeable personnel with Joe Figarola's client-oriented, respect and courtesy makes an otherwise unwanted event ( a car that does not work ) a genuine pleasure. One remembers the good experience long after one forgets how much it cost. More

This morning I took my Mercedes E350 because I was having problems with one of the front lights. I did not have an appoitment. I was greeded by Raydell Leon. Mr. Leon was very professional and helpful problems with one of the front lights. I did not have an appoitment. I was greeded by Raydell Leon. Mr. Leon was very professional and helpful and took care of the situation within minutes. It was a very pleasant experience. Just for informational purposes I have been a customer of the Mercededs Benz at Coral Gables for approximately 10 years. I have bought three cars from them and I have always being very pleased with the customer service they provide in sales as well as service. Will continue doing business with them. More

Since I have been financially able to, I have always owned Mercedes Benz. Currently, I own a 2012 350 SLK. My last 2 vehicles an ML 350 and the 350 SLK, I bought at your new Cutler Bay location in order owned Mercedes Benz. Currently, I own a 2012 350 SLK. My last 2 vehicles an ML 350 and the 350 SLK, I bought at your new Cutler Bay location in order to avoid the Coral Gables site. Although, I live in the roads area in Miami, I would not go to the Coral Gables dealership because I always felt that the customer service was very poor. Therefore, I traveled to Cutler Bay where the customer service excelled; although, it is very far for me. One day, I had an issue with my car and I was forced to go to the Coral Gables site due to time management issues. There, I was greeted by Mr. Robinson in a very friendly and professional manner. Mr. Robinson mentioned that he had never seen me there before and I explained to him why. Mr. Robinson assured me that I would not experience bad customer service again and that he was sorry that I felt negative regarding the dealership. Then he gave me his business card and told me to see him in Parts and Accessories if I ever had any complaints. He assured me that whatever bad experiences I had before would not re-occur again. Although, I was very reluctant, Mr. Robinson's genuineness, assertiveness, professionalism, and business ethics, drove me to try the dealership again. I have now been there (either for me or my girlfriend's mercedes), a few times since my initial encounter with Mr. Robinson. Thanks to him, I have changed my perception and have received excellent care. I would like to commend this individual who is such an asset to your company and exemplary employee. And thank him, for taking the time to make my business time more efficient and profitable by being able to drop off my cars for service only a few blocks from my home! Sincerely, Amneris Godoy and Jacinto Godoy 1865 SW 16 Terrace Miami, FL 33145 More

I have purchase over 15 Mecedez on my lifetime- This is the best servise deeler tha I have done buss with- Peter is one of the best saleman I have know BG the best servise deeler tha I have done buss with- Peter is one of the best saleman I have know BG More

Excellent approcah in presenting the car and the dealer to the customer. Made the experience smooth and enjoyable. The sales representative was very profesional and knowledgeable. to the customer. Made the experience smooth and enjoyable. The sales representative was very profesional and knowledgeable. More

Peter Warwar makes dreams come true. Hes the consummate professional from the moment you walk in and follows through even after you leave the dealership. Peter has been my go to person for three years no professional from the moment you walk in and follows through even after you leave the dealership. Peter has been my go to person for three years now. He is more like a good friend or family member than a salesperson. He always ensures you leave Mercedes with exactly what you want. The customers satisfaction is truly his ultimate priority. Hes the best and most knowledable person on the floor. He will set you up and orient you to all of the car features. You'll be impressed with his persistence, unparalleled professionalism and top notch service. This is the kind of person that makes business a pleasure. More