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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,494 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,494 reviews

January 05, 2013

Every time i have needed service to diagnose and repair a certain problem with my car, i have received an excellent and efficient solution to it. At the personal level, treatment has been outstanding and ver More

by Yaya45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie
December 12, 2012

I had'nt visited this particlar Dealership in quite some time. I thought that it was a posibility that I might have been forgotten, and maybe not get served with the same degree of attentiveness. My assum More

by TheRah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
December 08, 2012

great customer service! From setting up and appointment to picking up the car from the service department the degree of professional behavior and customer care service is outstanding. More

by mcabada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 04, 2012

Bob was the most sincere, experienced, helpful and caring auto sales person I have ever worked with. He truly cares! Excellent service and made me feel so comfortable throughout the sales process and selecti More

by vanulbrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Anderson, Bob Anderson
November 16, 2012

Great courteous and fast service, a very professional service agent, I requested an SUV loaner to try it and there were none available at the time, but he search and got me one as a loaner. I appreciate More

by Industrial Components, Inc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figarola
October 30, 2012

Above VIP Service! Walter Hildalgo should be awarded for providing a team of experts that will treat you like the most important person to their business. The pricing from Paula Gomez on my new 2013 car wa More

by debiquade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
and Peter Quinones Delivery Specialist
October 29, 2012

I am on my 7th car with this dealer. Outstanding service from initial sales to minor service. They go out of the way to accommodate the customer and make the entire experience a pleasure. I would - and wi More

by rsnewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
October 16, 2012

The combination of an atmosphere of friendliness and well trained, knowledgeable personnel with Joe Figarola's client-oriented, respect and courtesy makes an otherwise unwanted event ( a car that does not wo More

by emilioa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Figarola, Joe Figarola
October 15, 2012

One of my tires went flat. Took it to the dealer, it was covered by the insurance. Supposedly they took the tire reference and ordered one as they did not have in inventory. Ask if they wantdd to keep it an More

by E350_keybiscayne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Unkonw, Joe Figarola
Oct 24, 2012 -

Mercedes-Benz of Coral Gables responded

We are disappointed to hear of your experience and are sincerely interested in preventing this from happening again. In order to ensure this process is improved, we will need additional details and encourage you to contact our Service Director, Luis Gutierrez at 305-445-2514 to discuss this further, if you so desire. Thank you for your time.

Oct 24, 2012 -

Mercedes-Benz of Coral Gables responded

We are disappointed to hear of your experience and are sincerely interested in preventing this from happening again. In order to ensure this process is improved, we will need additional details and encourage you to contact our Service Director, Luis Gutierrez at 305-445-2514 to discuss this further, if you so desire. Thank you for your time.

Oct 24, 2012 -

Mercedes-Benz of Coral Gables responded

We are disappointed to hear of your experience and are sincerely interested in preventing this from happening again. In order to ensure this process is improved, we will need additional details and encourage you to contact our Service Director, Luis Gutierrez at 305-445-2514 to discuss this further, if you so desire. Thank you for your time.

September 29, 2012

This morning I took my Mercedes E350 because I was having problems with one of the front lights. I did not have an appoitment. I was greeded by Raydell Leon. Mr. Leon was very professional and helpful More

by dmpjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raydel Leon, Raydel Leon
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