Mercedes-Benz of Coral Gables
Coral Gables, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Every time i have needed service to diagnose and repair a certain problem with my car, i have received an excellent and efficient solution to it. At the personal level, treatment has been outstanding and ver certain problem with my car, i have received an excellent and efficient solution to it. At the personal level, treatment has been outstanding and very professional! More
I had'nt visited this particlar Dealership in quite some time. I thought that it was a posibility that I might have been forgotten, and maybe not get served with the same degree of attentiveness. My assum time. I thought that it was a posibility that I might have been forgotten, and maybe not get served with the same degree of attentiveness. My assumptions were absolutely unfounded. Not only did David Robinson remember me like yesterday, I was treated with the same degree of profesionalism & quality customer service. I definitely will return to this dealership in the future. Thank You very much Sir ! Evans More
great customer service! From setting up and appointment to picking up the car from the service department the degree of professional behavior and customer care service is outstanding. to picking up the car from the service department the degree of professional behavior and customer care service is outstanding. More
Bob was the most sincere, experienced, helpful and caring auto sales person I have ever worked with. He truly cares! Excellent service and made me feel so comfortable throughout the sales process and selecti auto sales person I have ever worked with. He truly cares! Excellent service and made me feel so comfortable throughout the sales process and selection of a vehicle that was good for me and my budget. The dealership was very clean, friendly, and inviting. Overall I will recommend Bob and this dealership to all. More
Great courteous and fast service, a very professional service agent, I requested an SUV loaner to try it and there were none available at the time, but he search and got me one as a loaner. I appreciate service agent, I requested an SUV loaner to try it and there were none available at the time, but he search and got me one as a loaner. I appreciated this very much, Mr. Figarola is an asset to your Company. More
Above VIP Service! Walter Hildalgo should be awarded for providing a team of experts that will treat you like the most important person to their business. The pricing from Paula Gomez on my new 2013 car wa providing a team of experts that will treat you like the most important person to their business. The pricing from Paula Gomez on my new 2013 car was more then fair. My trade in smooth, and the orientation by Peter Quinones exceeds any expectation. 10years at other Benz dealers never once gave me this kind of special treatment. Mercedes Benz of Coral Gables has my loyalty forever. DQ More
I am on my 7th car with this dealer. Outstanding service from initial sales to minor service. They go out of the way to accommodate the customer and make the entire experience a pleasure. I would - and wi from initial sales to minor service. They go out of the way to accommodate the customer and make the entire experience a pleasure. I would - and will - buy another car from this dealer. There is no reason not to. More
The combination of an atmosphere of friendliness and well trained, knowledgeable personnel with Joe Figarola's client-oriented, respect and courtesy makes an otherwise unwanted event ( a car that does not wo trained, knowledgeable personnel with Joe Figarola's client-oriented, respect and courtesy makes an otherwise unwanted event ( a car that does not work ) a genuine pleasure. One remembers the good experience long after one forgets how much it cost. More
One of my tires went flat. Took it to the dealer, it was covered by the insurance. Supposedly they took the tire reference and ordered one as they did not have in inventory. Ask if they wantdd to keep it an covered by the insurance. Supposedly they took the tire reference and ordered one as they did not have in inventory. Ask if they wantdd to keep it and put the spare, but they said I would be fine. While driving, tire collapsed, almost went offroad... Called MB dealer and assistance and it was terrible. I started to change the wheel my self as I was late just to find out that the wheel lock was not in the car!.(I purchased it from an official MB dealer). It took almost four hours for a flat bed truck to come and pick the car. When in the dealer, they said that they did not have the order for the tire. Had to leave the car for almost a week. I had a loaner and a guy brought my car when it was ready( obviously he got a great tip). Nobody explained why the tire was not ordered and in place when I waited an hour while they took the reference, nobody explained what happened to the wheel lock key or why it took four hours for the assitance to come. I was expecting some sort of compensation for my time, but obviously they did not care... For my first experience in the dealer, it was terrible. Would not recommend to any one. My wife rides a VW and service is way better and half the price. More
This morning I took my Mercedes E350 because I was having problems with one of the front lights. I did not have an appoitment. I was greeded by Raydell Leon. Mr. Leon was very professional and helpful problems with one of the front lights. I did not have an appoitment. I was greeded by Raydell Leon. Mr. Leon was very professional and helpful and took care of the situation within minutes. It was a very pleasant experience. Just for informational purposes I have been a customer of the Mercededs Benz at Coral Gables for approximately 10 years. I have bought three cars from them and I have always being very pleased with the customer service they provide in sales as well as service. Will continue doing business with them. More