Mercedes-Benz of Coral Gables

This was the best new car lease experience in my thirty plus years of buying or leasing cars for myself and my family. I have spent up to 8 hours at a dealtership to negotiate the best deal and have walked plus years of buying or leasing cars for myself and my family. I have spent up to 8 hours at a dealtership to negotiate the best deal and have walked out of a fair number of them when they could not meet my terms. Bob Anderson and the managment team came to terms with me in 15 minutes and finished the deal and got us on our way in the shortest period ever. Bob had everyone lined up to complete the financing and review the electronics and mechanics of the new car and turn in our leased vehicle in record time. Thanks again Bob for the great job. More

Vivo en la ciudad de Fort Walton Beach, Fl pero vivi en Miami por 12 años, y he visitado y comprado muchos autos nuevos en varios distribuidores pero nunca un servicio y una atencion tan profecional y exel Miami por 12 años, y he visitado y comprado muchos autos nuevos en varios distribuidores pero nunca un servicio y una atencion tan profecional y exelente como Mercedes Benz de Coral Gables, desde el recebimiento del auto, la sala de espera y la cordialidad de Leo Lainez alguien que nunca antes habia visto pero me trato como si fuera su mejor amigo. Mi proximo Mercedes lo comprare con ustedes. Dios bendiga y prospere mucho mas a Mercedes Benz Coral Gables. More

Excellent service dealership that goes above customer satisfaction I strongly recommend Bill Ussery as the best dealership to service your vehicle with professional courtesy and amiable service satisfaction I strongly recommend Bill Ussery as the best dealership to service your vehicle with professional courtesy and amiable service More

Tony Fuentes has been my service representative for over 6 years and has provided exceptional service. He is a very professional individual and customer oriented. 6 years and has provided exceptional service. He is a very professional individual and customer oriented. More

LEO THE TECHNICIAN WAS VERY PROFESSIONAL AND SHOWED ME EXPERIENCE. HE HAD MY S550 READY EXACTLY THE DAY HE SAID. MARIO WAS HELPFULL SHOWING AROUND THE DEALER AND POLITE. THANK YOU VERY MUCH GUYS!!! EXPERIENCE. HE HAD MY S550 READY EXACTLY THE DAY HE SAID. MARIO WAS HELPFULL SHOWING AROUND THE DEALER AND POLITE. THANK YOU VERY MUCH GUYS!!! More

Excellent care & service, polite, delivered car when promised car was cleaned & all repairs taken care of as promised called me when scheduled I did not have to wait long to get car promised car was cleaned & all repairs taken care of as promised called me when scheduled I did not have to wait long to get car More

Over the years, I have purchased many vehicles from Mercedes Benz of Coral Gables. I recommend this dealership and particularly my long-time sales representative, Bob Anderson, very highly. Bob and eve Mercedes Benz of Coral Gables. I recommend this dealership and particularly my long-time sales representative, Bob Anderson, very highly. Bob and everyone at the dealership, from the service department staff to the people that greet you in the showroom, behave as if they are interested in building a long-term relationship with you. From the moment you walk in the door, you will be treated as if the dealership would like you to be a client for life. When buying a car, I am a person who asks many questions about the vehicles. Bob Anderson has been selling Mercedes for years. He easily provides detailed information about everything from engine power to how to adjust the seat massage settings using the dashboard software. When working with Bob, I have never felt pressured in any way. I have always sincerely felt that Bob is focused on making sure that I make decisions that are best for me. Others I know who are long-time clients of Bob all speak highly of him. The service department is excellent. The service advisors provide accurate information about service time frames and they keep you well-informed about progress. The service areas are spotless. If you test drive a vehicle, you will drive right through the service areas as you exit the building so you can verify the condition of the service areas for yourself. Mercedes Benz make wonderful cars. They are a pleasure to drive and, in my opinion, the safest cars on the road. In South Florida, it can sometimes be hard to find businesses that provide high levels of customer service. If you are going to consider buying a Mercedes, I will, without reservation, recommend that you visit this dealership and talk with Bob Anderson. (I am sure that the other sales representatives are great as well. However, I have always dealt with Bob.) Btw, the dealership has great coffee machines... More

Paula is an amazing employee. She is knowledgeable and friendly and a pleasure to work with. This is our third purchase with her. We will return again and continue to use Paula as our representative. friendly and a pleasure to work with. This is our third purchase with her. We will return again and continue to use Paula as our representative. More

very prompt service , good and knowledgeable service advisor, immediately recognized the the reason of the the problem good location in Coral Gables and good loaner system advisor, immediately recognized the the reason of the the problem good location in Coral Gables and good loaner system More

Everything was excellent. The purchase was very easy and stress free. They made my feel at home. Ariel, Juan and Carlos were GREAT!! I recommend this dealership to anyone. stress free. They made my feel at home. Ariel, Juan and Carlos were GREAT!! I recommend this dealership to anyone. More