Mercedes-Benz of Coral Gables

scheduled maintenance Service was impecable, fast and was pleased to see they washed my car when they were done!!! The Dealer I bought my car from in CA did not do that whe Service was impecable, fast and was pleased to see they washed my car when they were done!!! The Dealer I bought my car from in CA did not do that when servicing my car. Ken DeGori More

service survey The service manager scheduled had not arrived at the appointment time and Mr. Figarola immediately took over. He explained the type of service needed The service manager scheduled had not arrived at the appointment time and Mr. Figarola immediately took over. He explained the type of service needed and kept me informed of other issues that required attention. Very courteous and professional throughout. More

good service I am very happy w/service , Great Customer service, nice place to visit , very clear waiting room I really recomend this place for all my friends and I am very happy w/service , Great Customer service, nice place to visit , very clear waiting room I really recomend this place for all my friends and family.......... Thanks More

Sales/ Service Edgar Basagoitia in sales and the Service Team of Luis, Lorena and Ignacio are remarkable. Thank you for all your help and expert advise throughout th Edgar Basagoitia in sales and the Service Team of Luis, Lorena and Ignacio are remarkable. Thank you for all your help and expert advise throughout the years More

service keeps me cas a customer well after the sale exce;;ent customer service with an aim to please..new lounge area improves the experience when u need to be there but most important is the sr leader exce;;ent customer service with an aim to please..new lounge area improves the experience when u need to be there but most important is the sr leadership in service that sets theulture of care and service that the rest of the staff follow!! More

Exceptional Service I've been going to the Mercedes dealership in North Miami for about 5 yrs. and since I've had the pleasure of having my car serviced at the Mercedes d I've been going to the Mercedes dealership in North Miami for about 5 yrs. and since I've had the pleasure of having my car serviced at the Mercedes dealership in Coral Gables, I was pleasently surprised by the exceptional level of service - I don't think I ever left a service department at a dealership and felt that good afterwards. Although I live in Aventura, In the future I will be taking the longer hike to the Gables. Keep up the great work! More

Great experience in every aspect. Highly recommended. Everyone we dealt with was very helpful. Our initial contact through the internet was with Adolfo Cruz. Our sales person was Edgar Basagoitia and f Everyone we dealt with was very helpful. Our initial contact through the internet was with Adolfo Cruz. Our sales person was Edgar Basagoitia and finance was Angel Rabassa. More

I leased my last car through Joe Baracldo, he was amazing the first time and therefore I contacted him before my lease was about to end. I will continue to lease Mercedes Benz and make sue Joe is in before I the first time and therefore I contacted him before my lease was about to end. I will continue to lease Mercedes Benz and make sue Joe is in before I visit. He made sure the cars I was interested in were available and ready for me to view and he also made the deal quick knowing I didn't have any time to waste. More

These Guys Are Terrific I have been looking daily for over a year on MBUSA.COM and elsewhere on the web for a CPO 2011 or 2012 S600. I just missed out on one at this dealers I have been looking daily for over a year on MBUSA.COM and elsewhere on the web for a CPO 2011 or 2012 S600. I just missed out on one at this dealership a month or so ago, and unknown to me, Damian had put my name in his file just in case. When the car I purchased became available, he emailed me (and probably a number of other people who had shown interest in the previous car, but did not get it) to tell me about it. Fortunately, I was on the computer at the time and replied immediately. At Damian's suggestion, we arranged for me to make a small, refundable deposit on the car pending a trip across Florida to the east coast to see it, which we did the following morning. The car is GORGEOUS - everything Damian said it was and everything I was looking for, including colors inside and out - and I bought it. That's where Carlos came in. He did all of the paperwork and gave me some recommendations about maintenance and repair packages I could buy that I have always previously declined on everything from telephones to TVs to cars. Carlos made such a good case that two days later, I called and opted for two that upon further examination seemed to make sense, given the value of the car. As an added bonus for me, Damian discovered that my drivers license had expired almost a year ago. I had no idea. I was waiting for the DMV to send me the renewal and I never got one - probably because of mail forwarding. It meant I couldn't drive the car home that day, but also that I wouldn't get fined or worse if I got stopped. Damian is also very patient with my questions. He gave me his personal phone and I have been calling and texting pretty often over the past couple of days. I imagine he wishes he hadn't been so accommodating. Thanks, Damian and Carlos. More

Service Advisor Amazing experience. Loved the kindness and efficiency! All staff was super professional, including Lourdes, the Enterprise Representative. I plan to Amazing experience. Loved the kindness and efficiency! All staff was super professional, including Lourdes, the Enterprise Representative. I plan to always go to this location! More