Mercedes-Benz of Coral Gables

First time customer Service beyond excellence! It started since I first walk-in the Coral Gables MB. Warm welcome, smile and professional attitude. Trustful and profess Service beyond excellence! It started since I first walk-in the Coral Gables MB. Warm welcome, smile and professional attitude. Trustful and professional advice to all questions I had. Timely follow up in my order and delivery. Absolute stunning experience on the delivery day. Dedicated time to explain how to drive safely my new MB and all applicable futures of my car. Professional and friendly follow up on the following day, how do I feel with my new car, if I have questions or concerns, how my MB experience goes. Thank you Bob, for bringing me to Mercedes Family! It was a big decision, but your calming and professional attitude, attention to every detail, aspect and concern I had, made my choice one of the best I have ever made! Your service and the whole Team made my new car purchase truly unforgettable experience. I expected from MB "high end" service, but I received service beyond excellence! Polite, professional, trustful, reliable, personal attitude to each and every customer, care for my safe driving - that is above and beyond ! More

Mercedes Benz of Coral Gables Great experience with our first MB purchase . We really appreciate all the help from Douglas Lora , it was a pleasure to buy our car from him , a true Great experience with our first MB purchase . We really appreciate all the help from Douglas Lora , it was a pleasure to buy our car from him , a true gentleman . More

Excellent Experience The service was performed and completed within the promised time. Marcos Gonzalez is very competent and has excellent customer service skills. I alway The service was performed and completed within the promised time. Marcos Gonzalez is very competent and has excellent customer service skills. I always recommend Mercedes Benz of Coral Gables for the overall quality of service. More

Great Service Leo Lainez in the service department does a great job. I'm in and out as promised and always leaving me with the impression that he cares for his cust Leo Lainez in the service department does a great job. I'm in and out as promised and always leaving me with the impression that he cares for his customers. More

Overpriced service Friendliness was great, but you can save a lot by going elsewhere. I had 40,000 mile service at Ft Myers MB for 2011 GL in Jan 2014 and it cost $1084. Friendliness was great, but you can save a lot by going elsewhere. I had 40,000 mile service at Ft Myers MB for 2011 GL in Jan 2014 and it cost $1084. Here I charged $1595 for the 40,000 mile service for my 2010 E. Big difference! More

Review Excellent and professional service. Geordanny was very clear and effective in his presentation, making the whole transaction flow without any problem. Excellent and professional service. Geordanny was very clear and effective in his presentation, making the whole transaction flow without any problem. A very pleasant experience overall. More

Great service experience I rated the Mercedes Benz of Coral Gables - Service Center as a great place to get your car serviced because my experience was very positive overall. I rated the Mercedes Benz of Coral Gables - Service Center as a great place to get your car serviced because my experience was very positive overall. I was in and out of there in no time, and the customer service exceeded my expectations. More

Purchase of a new car I went to the dealer to trade in my car for a new vehicle. My experience with Donovan was fabulous (I have purchased five cars from him in the last el I went to the dealer to trade in my car for a new vehicle. My experience with Donovan was fabulous (I have purchased five cars from him in the last eleven years). He is a gentleman and I would highly recommend him to anyone. The finance person was also wonderful. It is always a pleasure to deal with all of the employees of Mercedes Benz of Coral Gables! More

Service I received excellent service. He fixed everything I requested it at home. He was on time, friendly and professional. Service is great for Mercedes Ben I received excellent service. He fixed everything I requested it at home. He was on time, friendly and professional. Service is great for Mercedes Benz. More

Pleasant Experience Nobody ever looks forward to having their car serviced - long wait times, service reps trying to up-sell you on everything, etc. But my experience at Nobody ever looks forward to having their car serviced - long wait times, service reps trying to up-sell you on everything, etc. But my experience at M-B Coral Gables and with Marcos Gonzalez was excellent. From the moment I arrived I was attended to and Marcos went above and beyond in taking care of me - he walked me through everything that was going to be included in the service, was friendly and courteous, and made sure that I was comfortable while I waited for my car to be ready. Overall an excellent experience and I'll definitely recommend this service center above any other. More