Mercedes-Benz of Coral Gables

Purchased a used 2013 Range Rover sport I was an out of state buyer. Working with Luis (sales) and Carlos (finance) was an awesome experience. I can honestly say, buying from mercedes-benz I was an out of state buyer. Working with Luis (sales) and Carlos (finance) was an awesome experience. I can honestly say, buying from mercedes-benz coral gables has been the best buying experience by far. I was a little hesitant buying a car online due to the location of the dealership. Trust me when I say hesitant. Residing in California, I was not able to physically see the car in person and had no plans in doing so - rolling the dice and going on my gut feeling for a $70k vehicle hoping not to crap out. Crazy, maybe. They provided me additional photos and walk around videos of the vehicle, and assured me the car was as advertised. From the start of the process to the signing of the finance documentation was "A+". They sent a notarized agent to my home in California to complete the purchase transaction, what a great service for an out of state buyer. Not only was the purchase convenient, but I now have an incredibly "like new" Range Rover sport. I've bought cars in Nevada, Hawaii, and California, this dealership ranks #1 in my books. In regards to rolling the dice you ask, like the stickman in Vegas would say, "Numba! Winnah, winnah, and pay the pass line". Thank you Mercedes-benz Coral Gables. More

Coming in for Service w/ appointment Leo was able to fit me in & take time from his lunch hour to register my car for service. The rental was very nice, clean & ready to go! Service was Leo was able to fit me in & take time from his lunch hour to register my car for service. The rental was very nice, clean & ready to go! Service was handled efficiently & my car was waiting for me when I arrived for pick up. More

Great customer service This is my third Mercedes lease in 5 years. My last 2 Mercedes were from another dealer in the area, and although I always loved my car, I did not fe This is my third Mercedes lease in 5 years. My last 2 Mercedes were from another dealer in the area, and although I always loved my car, I did not feel that the sales or service at that dealership were up to par. I was paying Mercedes prices and getting Ford service. The prices are slightly higher at Mercedes Coral Gables than the other dealership, but I guess you have to pay a bit more for better service. From first meeting Peter Warwar, he was professional and responsive. He patiently answered all of my questions, and got answers from others when he did not know (instead of just giving me a wrong answer or no answer the way many people do when they do not know). He listened to everything I wanted and needed. Ultimately, he found the car with all the options I wanted except it was Palladium instead of Irridium. But since Irridium is my favorite Mercedes color, he said, "Let's just order it custom made for you." It never occurred to me that I could get one custom built for me, and I thought it would make it more expensive or take too long. But Peter said that custom order does not affect the price, and it only took 2 months for me to get my perfect car (1 month earlier than anticipated). I just picked up my car this week, and Peter has followed up answering all of my questions about new features that were not in my last Mercedes, even well into the evening. He is a great person, focused on the relationship, not just selling you the car now. As a sales professional myself, I can appreciate the investment and attention he puts into the relationship with his customer. As I mentioned, this dealership is a bit more pricey than my last one, but they pay you back in service and support. MB Coral Gables is where you want to go for the full Mercedes experience. More

Service call prompt service, friendly tech advisor, on time pick up, excellent location and clean facilities. Customer for over 8 years and not a single time I ha prompt service, friendly tech advisor, on time pick up, excellent location and clean facilities. Customer for over 8 years and not a single time I have been disappointed whether sales staff or technical advisors. More

Una compra muy agradable, Vendedor muy pendiente de cada detalle, financista muy profesional, precio por mi carro justo, , y precio por el nuevo aceptable, muy complacido con e Vendedor muy pendiente de cada detalle, financista muy profesional, precio por mi carro justo, , y precio por el nuevo aceptable, muy complacido con el trato y por mi compra More

Excellent service It was an excellent service. We are especially grateful to Ignacio Socorro and Angel Rigal . They gave us a high professional attention. Thanks so muc It was an excellent service. We are especially grateful to Ignacio Socorro and Angel Rigal . They gave us a high professional attention. Thanks so much for all. More

Very professional and courteous Excellent experience, from the moment I walked in the door finishing with the finance department. Car was clean and ready to go. George was extremely Excellent experience, from the moment I walked in the door finishing with the finance department. Car was clean and ready to go. George was extremely knowledgeable and helpful. Hats off to the entire team in coral gables. More

Easy going Great experience Hector Brito is a great manager.He makes you feel at ease. Franz is a very patient person and easy to talk to.The dealership has a atmosphere. Hector Brito is a great manager.He makes you feel at ease. Franz is a very patient person and easy to talk to.The dealership has a atmosphere. More

My wait time was very short, and service excellent Thanks so very much Jesus Romero. Your time, patience and expertise is much appreciated. Excellent service. Short wait time. Always willing to help a Thanks so very much Jesus Romero. Your time, patience and expertise is much appreciated. Excellent service. Short wait time. Always willing to help and solve any problems. THANKS!! More

A pleasant experience in purchasing our vehicle We had a very pleasant experience in purchasing a replacement vehicle at the dealership. Our sales rep, Bob Anderson, was very knowledgeable and ans We had a very pleasant experience in purchasing a replacement vehicle at the dealership. Our sales rep, Bob Anderson, was very knowledgeable and answered every question. Peter explained all of the features of the car and we left the dealership with a lot of confidence of using all of the features. More