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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,494 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,494 reviews

December 18, 2024

Service was very good. Vehicle was ready sooner than I had expected and pickup was quick and easy More

by roberj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 15, 2024

Carlos Pereda is sincere and professional in his contact with customers. Take care of him, we need more professionals like him in the car business... More

by mariogarcia3600
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mercedes-Benz of Coral Gables responded

Mr. Garcia, It's fantastic to hear that Carlos provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

December 15, 2024

Quick to assist you and they try to deliver what’s promised. The dealership is clean and inviting. More

by Alex Casals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 13, 2024

The staff at Mercedes Benz of Coral Gables went above and beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken More

by Britney0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Steip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 05, 2024

trustworthy and honest dealership, which not all Mercedes dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! More

by jvijil91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 05, 2024

Friendly Professional Service very informative when I had questions. Made the extra effort to find the exact vehicle I wanted and did More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray and Fernando
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Dec 06, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

December 05, 2024

Thank you Nestor for your incredible customer service. Very happy with my purchase recommended 100% More

by Nrinconsoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor Rincon -Soto
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Dec 06, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

December 04, 2024

Very Happy with this Dealer for over 40 years. Keep it up. I highly recommend this Dealership. More

by Jozefsamander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

December 04, 2024

Excellent customer service, Naibi Bermudez kept me informed on a daily basis about the status of my car. The technician also did a pretty good job, as the issue with the car is gone and last but not More

by geosmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naibi Bermudez - FIVE STARS
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Dec 06, 2024 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

November 28, 2024

Multiple calls to try to buy vehicle. Called in advance, waited more than 30 min after confirming the vehicle was coming….after long wait they say the vehicle was not there…need to have b More

by ML
Recommend Dealer
No
Employees Worked With
Eliseo Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

Dec 07, 2024 -

ML responded

We just bought at another dealership with great service , follow-ups and the best consumer experience.

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