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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,488 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,488 reviews
December 21, 2024
MERCEDES Coral Gables is the best! Very happy and grateful for last service. All details taken care of, Advisor Henry Llanos is highly professional and all staff is attentive, agile an Very happy and grateful for last service. All details taken care of, Advisor Henry Llanos is highly professional and all staff is attentive, agile and knowledgeable. More
by lyan1331
Employees Worked With
December 21, 2024
I have being doing business with Mercedes-Benz of Coral Gables for over 10 year now and it has been one of the best experience of my life. They treat you like family. I have delt with Jorge Quevedo and A Gables for over 10 year now and it has been one of the best experience of my life. They treat you like family. I have delt with Jorge Quevedo and Ariel Manso and they deserve 10 stars for the way they work with you and treat you. Also have delt with in Services Alex Morales and he is another person that delivers great customer services, Hugo Martinez in Finance and last but not least Shamir Ali, took the time to show me the GLE 350 and how it's many features work and I am grateful to him for that. Overall I give them a 5 but should be a 10. Thank you. More
by Aperez12
Employees Worked With
Other Employees :
Hugo Martinez
December 19, 2024
My car repair experience at Mercedes in Coral Gables was superior! My service rep Naibi Bermudez was very knowledgeable helpful. + patient. She ensured that I had a rental car or loaner while my car was b superior! My service rep Naibi Bermudez was very knowledgeable helpful. + patient. She ensured that I had a rental car or loaner while my car was being repaired. My car had an unusual engine problem that was covered under the warranty + repaired successfully.Car trouble is very stressful - Mercedes + Naibi were extraordinary in their customer service! More
by Kim Melnick
Employees Worked With
Naibi Bermudez
December 19, 2024
He is very helpful and responsive. Can always call Peter, even after market. The dealership is very busy! Can always call Peter, even after market. The dealership is very busy! More
by gell
Employees Worked With
December 18, 2024
Service was very good. Vehicle was ready sooner than I had expected and pickup was quick and easy Vehicle was ready sooner than I had expected and pickup was quick and easy More
by roberj
Employees Worked With
December 15, 2024
Carlos Pereda is sincere and professional in his contact with customers. Take care of him, we need more professionals like him in the car business... with customers. Take care of him, we need more professionals like him in the car business... More
by mariogarcia3600
Employees Worked With
December 15, 2024
Quick to assist you and they try to deliver what’s promised. The dealership is clean and inviting. promised. The dealership is clean and inviting. More
by Alex Casals
Employees Worked With
December 13, 2024
The staff at Mercedes Benz of Coral Gables went above and beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken care of throughout my visit. The attention to detail and exceptional customer service truly made a difference in my overall satisfaction with the dealership. I would highly recommend this dealership to anyone in need of automotive services. More
by Britney0815
December 05, 2024
trustworthy and honest dealership, which not all Mercedes dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! More
by jvijil91
Employees Worked With
