Mercedes-Benz of Coral Gables

Kudos to my MB Salesman of many years , Carlos Escobar (now in Finance) who took my call on Memorial Day Weekend when out of the blue my EQS 580 all of the sudden died when I went to start it - and to B (now in Finance) who took my call on Memorial Day Weekend when out of the blue my EQS 580 all of the sudden died when I went to start it - and to Byron one of the Maintenance managers who after 2 separate Towing Trucks from Roadside Assistance ( 3rd party providers and not MB operators) miserably failed to tow my car back to the MB dealership- Byron with Carlos on the line found me a SUPERMAN MB Employee by the name of Jose Cruz , who was on vacation at the time , left his family and came with his 2 boys on the tow truck , saw the situation where to pull back the car with a normal towing would have caused the concrete wheel stop to tear out the front fender, and Jose took out these metal contractions that he had on his tow truck and a star war like air pump and to the marvel of myself and people who had gathered to see what Jose was doing - Jose miraculously was able to quickly and safely do what 2 Roadside Assistance Tow Trucks had failed - which as Jose said there is always a way- so Amen to that and my sincere gratitude to Jose Cruz -for his commitment to Mercedes Benz and his spirit of a can do attitude and thanks also to the team named here, which goes to prove that when a business has an enlightened leader like Manager Mike Rodriguez the right attitude is contagious throughout the entire team - Sincerely - Willy A. Bermello More

Came across the dealership on my search for a truck and received a very quick response from Carlos after reaching out through the website. Carlos was very professional and courteous, and worked diligently received a very quick response from Carlos after reaching out through the website. Carlos was very professional and courteous, and worked diligently to get a good price for my trade as well as the Tundra I was looking at. Would definitely reach out to Carlos in the future! More

As i previously said a couple of times this was the best car buying experience in my life(70 years). Actually one of the top 3/4 buying experiences irregardless of the product. Did not play your typical car car buying experience in my life(70 years). Actually one of the top 3/4 buying experiences irregardless of the product. Did not play your typical car buying experience.Good cop/ bad cop. No let me check with my manager. No 6 hour process. I was in and out in less than 2 hours including going to the bank and back. Great experience with the financial guy- Carlos Escobar. Again no typical car buying experience. I owned a business for 45 years so i can identify good , quality,first class customer service. As long as Peter is still there i will continue to do my car buying at this location. More

Simply the best. I have been coming here for years and every time I do it is simply a flawless and amazing experience. They truly care about the customer and do their I have been coming here for years and every time I do it is simply a flawless and amazing experience. They truly care about the customer and do their best to always make sure I leave completely satisfied. I know I am always in good hands. Peter was simply amazing to work with, very knowledgable about the Mercedes products and knew exactly what I would love. Great to talk to and very easy going. He's my go to guy for anything I need. I know with Peter I am always in good hands! Appreciate the flawless deal, he specifically came in to make sure everything went flawless and the car was ready when I arrived on his day off. I couldn't be happier. More

Peter was great to work with. He made the process super easy and smooth. He was very professional and efficient. I will definitely be coming back! He made the process super easy and smooth. He was very professional and efficient. I will definitely be coming back! More

Peter Warwar was incredibly helpful and knowledgeable making the process stress free as well M.Majeed who was very efficient in explaining the the terms making the process stress free as well M.Majeed who was very efficient in explaining the the terms More

Mr Peter Warwar, as well as Mr Ariel Manso demonstrated expertise and professionalism during my experience at Mercedes Benz of Coral Gables. Excellent team. In my opinion, kindness and patience were essent expertise and professionalism during my experience at Mercedes Benz of Coral Gables. Excellent team. In my opinion, kindness and patience were essential to locate the vehicle of my choice and delivered as promised. More

Peter is great. He’s efficient. It was the fast car lease I have ever done. He’s efficient. It was the fast car lease I have ever done. More

Consistently great experience with the service team! My service advisor, Nick S, was awesome! The car was ready on time and clean! My service advisor, Nick S, was awesome! The car was ready on time and clean! More

Professional and knowledgeable! Detailed attention & Excellent Service!! Alex Morales is terrific!! I have service my S. class with this dealer for the last 18 years! Great experien Detailed attention & Excellent Service!! Alex Morales is terrific!! I have service my S. class with this dealer for the last 18 years! Great experience. More