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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
945 Reviews

945 Reviews of Mercedes-Benz of Columbus - Service Center

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August 21, 2019

B7 service Great service and very professional! Loaner car was ready when I dropped C250 off for B7 service! Would definitely recommend Mercedes Of Columbus deal More

by ST.1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Aug 22, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience with us here at Mercedes-Benz of Columbus. We are dedicated to providing superior customer service. Please reach out to if you ever need anything. Our number is 706-256-6100.

August 19, 2019

Service Department. Extremely professional and courteous service provided for our Mercedes E 350. Limited waiting. Reasonable cost and detail review of work performed. More

by EARL.COOK52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Aug 21, 2019 -

Mercedes-Benz of Columbus responded

Thanks for the five star rating. We look forward to providing all of your service needs. Please reach out to us if you ever need anything.

August 16, 2019

B service I appreciated the $150 discount on my service. The dealership is under construction and it was confusing to find where to go for the service center. I More

by LWHUDDLESTON66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Aug 19, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback and we appreciate your business. Please let us know if there's anything we can do for you. Safe travels!

August 16, 2019

Pleasant experience As always, I enjoy going to this dealership to have my car serviced. Jerry is always friendly & knowledgeable. Steve does excellent work in a very tim More

by WARLOCK_JOHN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Melton, Jerry McIntyre
Aug 19, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Please let us know if there's anything we can do for you. Our number is 706-256-6100. Safe travels!

August 15, 2019

Great customer service Outstanding customer service!!! Maintenance completed in a timely fashion and done correctly. I will recommend this dealership to other veterans becau More

by veteran.newby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Aug 16, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience here at Mercedes-Benz of Columbus. Our goal is to provide our customers with the best customer service there is. Thank you for your service. Please let us know if there's anything we can do for you.

August 15, 2019

Great Customer Service My experience was really good...very professional...I expected to wait longer, but the service was done in a timely manner and the staff was very frie More

by m.w.oakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Aug 19, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Please let us know if there's anything else we can do for you. We're just one call away. 706-256-6100.

August 09, 2019

top flight Having had terrible experiences in the past with several of the big dealerships in town, MB of Columbus has been a great find. Staff is friendly, cour More

by JohnS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
Aug 12, 2019 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at our dealership. We strive for an exceptional experience every time. Please reach out to us if you ever have questions or comments.

August 08, 2019

Outgoing Since I am outspoken and friendly I kept all the other customers engaged in conversations. Naturally the time flew by. I Love my Mercedes Benz More

by JSARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Aug 12, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your five-star review. We look forward to seeing you again. Please reach out to us if you ever need anything.

August 06, 2019

Mercedes Benz of Columbus Is Awesome My experience was the best ever! My service person, Jerry McIntyre was very professional. He made sure I knew what was going on with my car every step More

by janis.clark40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Aug 06, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience with Mercedes-Benz of Columbus. Please let us know if there's anything else we can do for you. We hope to see you in the future. Safe travels.

August 04, 2019

TERRIBLE My name is Jose not too long ago I took my MB to your dealer I have a problem with my transmission I was not shifting and you guys toll me the my car More

by jose2088
Recommend Dealer
No
Employees Worked With
Jerry McIntyre
Aug 07, 2019 -

Mercedes-Benz of Columbus responded

It pains us to hear your feedback regarding your recent dealership experience. We can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact us here at the dealership. We would welcome the opportunity to speak with you about your visit.

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