Mercedes-Benz of Columbus - Service Center

Issue with speaker phone Service techs were awesome even when they couldn’t find issues right away they kept us aware of the issues and kept us informed always Service techs were awesome even when they couldn’t find issues right away they kept us aware of the issues and kept us informed always More

Routine Service Love the Valet Service. What a great item to offer to Mercedes customers. This is the third time we have used the valet and each time it so appreci Love the Valet Service. What a great item to offer to Mercedes customers. This is the third time we have used the valet and each time it so appreciated. My only suggestion on a better service experience is that it would be nice to call the customer ahead of time before the service is done to give them a cost estimate. No surprises! More

4Real The Beat or Nothing! The best waiting area, comfortable and felt like I was waiting in the comfort of my own home Also, the service representative was very pleasant. The w The best waiting area, comfortable and felt like I was waiting in the comfort of my own home Also, the service representative was very pleasant. The wait time could have been a tad bit shorter.Overall, service was GREAT 👍🏽 More

service the service lady was very professional. very friendly staff. waiting area neat .. Each trip to the dealership has been enjoyable. easy to make appoint the service lady was very professional. very friendly staff. waiting area neat .. Each trip to the dealership has been enjoyable. easy to make appointments . explanation of needed service and pricing. More

Another great experience. Scheduled a routine service with my selling dealer. Used their Valet service and they made it seamless, and handled the service with a minimum of del Scheduled a routine service with my selling dealer. Used their Valet service and they made it seamless, and handled the service with a minimum of delay, very convenient.. More

I would like to thank Phil and Lizzy for the professional informative service they provide it for me I recommend you to stop by to see them quality at its best informative service they provide it for me I recommend you to stop by to see them quality at its best More

Good experience. Kept me informed and was thorough. The driver who shuttled me was delightful! We had a great conversation about education. Enjoyed getting to know Kept me informed and was thorough. The driver who shuttled me was delightful! We had a great conversation about education. Enjoyed getting to know him. Very courteous! More

Exceeded my expectations! My wife and I were traveling from Atlanta to our beach house in Florida and got a flat tire on our ML350 in the Columbus area. After calling 5 differ My wife and I were traveling from Atlanta to our beach house in Florida and got a flat tire on our ML350 in the Columbus area. After calling 5 different tire businesses and having NO luck finding our correct tire size in stock we asked if there was a Mercedes dealer in town and luckily we were directed to Mercedes-Benz of Columbus. Not only did they have the correct tire in stock, but we got to relax in their newly renovated customer waiting area while they repaired our car. Then as an additional bonus, they washed and detailed our SUV and 90 minutes later (from start to finish) we were on our way. Thank you Jerry and the team at Mercedes-Benz of Columbus. Keep up the great work. More

Malfunction Light Got me in and out very quickly with very little notice. Service is always great and very consistent. I know when I go in that my family and I will be Got me in and out very quickly with very little notice. Service is always great and very consistent. I know when I go in that my family and I will be taken care of. Thanks More

Detail service I had my car serviced and they did a great job. I had dog hair that was tough to get out and they did a great job getting it out. I had my car serviced and they did a great job. I had dog hair that was tough to get out and they did a great job getting it out. More