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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
946 Reviews

946 Reviews of Mercedes-Benz of Columbus - Service Center

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January 11, 2020

From start to finish the staff here was highly attentive, professional and accommodating. It is always a pleasure doing business with Columbus Mercedes! They always are great More

by mansour.jerry
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Jan 13, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We strive for an exceptional experience each and every time. We appreciate your business. Please reach out to us if you ever need anything.

January 11, 2020

Personable and Full of Personality Great customer service with a smile and friendly banter. They investigated the source of my concerns and put my mind at peace. Despite so many choices More

by CPTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry McIntyre, Phil Bono
Jan 13, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're dedicated to providing great customer service no matter what. We appreciate your business. Safe travels!

January 09, 2020

great service I got great customer service and service on my Mercedes. I would recommend them to everybody that need service done on their Mercedes. They are far t More

by bouie5225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jan 13, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We are very excited to see you for a Service appointment. We aim to please. See you in Service!

January 08, 2020

Positive Experience I came in for a recall check, console repair and software update. The employees were very courteous and professional. The shuttle driver was also ver More

by vwmswiley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at our dealership. We strive for an exceptional experience every time. Please reach out to us if you ever have questions or comments.

January 04, 2020

The service here is beyond 5/5 stars. I would give more if I could. Phil, Troy, Gary, and the whole service crew is beyond AMAZING. I cannot say enough about them. Will definitely be going back for all my More

by johndgreene
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Jan 06, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our Service Department. We'll be sure to tell them to keep up the good work. Please let us know if you need anything.

December 30, 2019

Top Drawer.. Lizzy and Jerry always to a professional job each and every time I take either of my MB's in for service. Thanks Guy's and Gal's More

by ds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Dec 31, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We'll be sure to let Jerry and Lizzy know to keep up the good work. Please let us know if you ever need anything.

December 22, 2019

customer service Jerry, Phil, Lizzy an ALL the sales agents in the service and novelty shop start to finish BoB on down the line or up the latter. the service dep More

by Myrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy, Jerry McIntyre
Dec 24, 2019 -

Mercedes-Benz of Columbus responded

We appreciate your feedback! We'll make sure to keep up the good work. Please reach out to us if you ever have any questions, comments, or concerns.

December 21, 2019

super job Super job.Took great care of my problem and was a great job well done and was fast to get me on the road again. More

by JOHNRBTSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bono
Dec 24, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! We strive for an exceptional experience each and every time. Please contact us if you need anything.

December 20, 2019

Always Fantastic I always have a great experience with them. Lizzie in the Service Department is wonderful! She always takes my call or calls me back when promised. More

by rogers4398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Mercedes-Benz of Columbus responded

We appreciate you taking the time to share your experience at Mercedes-Benz of Columbus. We make sure it's worth the drive and we appreciate you taking the time to see us.

December 16, 2019

Great Service! The employees were very friendly. I really enjoyed the employees services. They were professional and yet they had a wonderful sense of humor. Great S More

by JOHNSONWR2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Dec 17, 2019 -

Mercedes-Benz of Columbus responded

Thanks for your feedback! Please give us a call if you ever need anything.

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