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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
946 Reviews

946 Reviews of Mercedes-Benz of Columbus - Service Center

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February 14, 2020

Exceptional Service Phil Bono is an exceptional, simply outstanding Service Assistant! Phil kept me informed about my vehicle from beginning to the end. Phil made sure I More

by Thea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 17, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We'll be sure to let Phil know to keep up the good work. Please reach out to us if you ever have any questions, comments, or concerns.

February 13, 2020

Service department arranged for pick and return of my care in Sumter county. Everyone was extremely professional and provided excellent service. Dealership in Albany is closer to my home/work, but MB of More

by KHUDSON3
Recommend Dealer
Yes
Employees Worked With
Employee picking up and delivering care was 5 star. I apologize that I do not know names. , Jerry McIntyre
Feb 13, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our Service Department. Please reach out to us if you ever need anything. We're always here to help. Safe travels!

February 13, 2020

Excellent help one of a kind, helped me with all my issues and I appreciate the service and professionalism especially from Phil and the rest of the team More

by Caughtjam123
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Feb 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your comments and we appreciate your business. Please reach out to us if you ever need anything. We're here to help.

February 11, 2020

Extraordinary Customer Service This dealership is committed to exceeding customer expectations. They are not pleased with being average. I have a dealership that is closer to my h More

by JGGREEN101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist (not sure of her name), Bob Blauvelt, Phil Bono
Feb 12, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. It's always good to hear when a customer is satisfied with the service we provide. It is our mission to go above and beyond for our customers to ensure your satisfaction. Please reach out to us if you ever need anything.

February 11, 2020

Everyone is awesome. Great customer service. The best experience ever. Will continue to buy my automobiles from Mercedes of Columbia. Will continue to sing your praise to others. Thanks for the great jo More

by LEANNE.SPEIGHT
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na, Phil Bono
Feb 12, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience at Mercedes-Benz of Columbus. Please reach out to us if you ever have any questions, comments, or concerns. We're always here for you.

February 07, 2020

Can never say enough about the service and sales at this dealership. Bob Blauvelt is the absolute best. Renee was our service tech and was amazing. More

by andrewhouston
Recommend Dealer
Yes
Employees Worked With
Renee is service was our technician and was amazing. , Bob Blauvelt
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. We appreciate your business. Please reach out to us if you ever need anything.

February 06, 2020

Service of Range Rover I appreciate the service assistant Phil Bono and the staff so much for the help with my Range Rover. I was so upset that I needed to go to Atlanta More

by thejowersjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We'll be sure to let Phil know to keep up the good work. Thanks for servicing your car with Mercedes-Benz of Columbus. See you next time!

February 01, 2020

Jerry was very helpful in making my appointment and then making sure my car was serviced in a timely fashion. He was very courteous and cooperative. More

by WARRENAUB
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We'll be sure to let Jerry know to keep up the good work. Thanks for servicing your car with us. See you next time!

January 31, 2020

Great service I made my service appointment easily, dropped the car off and got a ride back home. It was ready when they said it would be, and they picked me up at More

by TMECONVERSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Hightower, the shuttle driver. He was friendly and a good driver., Jerry McIntyre
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to write a review. We aim for an exceptional experience each and every time. Please reach out to us if you ever need anything.

January 29, 2020

Seamless and superb The best dealership in Western GA. They go above and beyond to make sure it is done correctly. We are always so very pleased. Would not go anywhe More

by sugardoc6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mercedes-Benz of Columbus responded

Thanks for saying that we're the best dealership in Western GA. We will continue to provide superior customer service because you deserve it. Please let us know if we can be of any assistance in the future.

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