Mercedes-Benz of Columbus - Service Center

Customer service was great, I dropped my vehicle off for a early morning appointment and vehicle was ready two hours later. The shuttle service was dispatched to my location shortly afterwards. a early morning appointment and vehicle was ready two hours later. The shuttle service was dispatched to my location shortly afterwards. More

My experience was ok. I am still waiting on a call for my service tech about my auto warranty. He took the number for Edurance which is my extended warranty and he said he I am still waiting on a call for my service tech about my auto warranty. He took the number for Edurance which is my extended warranty and he said he would call them about an oil leak that I had. I have not heard from him yet. More

had B service, transmission service, tires and breaks Thank you Phil, Elizabeth and Jasmine for your professional cares you give to your clients, I appreciate everything you and Elizabeth did for me yeste Thank you Phil, Elizabeth and Jasmine for your professional cares you give to your clients, I appreciate everything you and Elizabeth did for me yesterday, Phil, you and Troy worked the prices as well as you could and I was definitely in appreciation for this of you all, thank you Troy for always being here for me and making sure everything works out, I also appreciate meeting Jazmine for the first time, she gave me a ride home and back to MB safely, she was very kind, professional and had such a warm spirit, thank you Jaz for transporting me back and forth safely, will return; I truly appreciate you all for caring in such professional ways; Happy Mother's Day to all the beautiful moms at MB, stay professional, caring and hard working, thank you all so very much. Carolyn Hinton More

Phil went over and beyond. He was very caring and I couldn't been happier with the service provided for a first time visit Thank you couldn't been happier with the service provided for a first time visit Thank you More

Awesome experience as always today! The day prior to my service appointment, my sales rep called to check and make sure everything was ok and to let him know if I needed during my service visit. Troy, Phil service appointment, my sales rep called to check and make sure everything was ok and to let him know if I needed during my service visit. Troy, Phil and the entire service department are always super helpful and ensures everything is explained. The driver who picked me up was also very nice and pleasant! Thanks MB of Columbus! More

I've recently had the opportunity to have the scheduled B service done on my CL550. The service team members are ALL very professional, friendly an awesome. And they always provide amazing customers service! service done on my CL550. The service team members are ALL very professional, friendly an awesome. And they always provide amazing customers service! More

This dealership is always going to make sure they satisfy their customers. The people who work for this dealership have a positive attitude and very courteous to the customers. their customers. The people who work for this dealership have a positive attitude and very courteous to the customers. More

Whenever i go to mercedez of columbus,im always greeted friendly and very respectful,the staff are willing to help with whatever question you have expecially phil bono in the service dept i would recommend friendly and very respectful,the staff are willing to help with whatever question you have expecially phil bono in the service dept i would recommend mr bono to my pierces for their mercedez problem. More

From the moment I walked in, Phil was very helpful. He is knowledgeable and very professional. I had two questions and he got back to me with in a timely manner. I look forward to future services being done knowledgeable and very professional. I had two questions and he got back to me with in a timely manner. I look forward to future services being done by him. More

It was just a periodic service check. I took my wife's car to the dealer for a service check, Thank you! Sometimes, a duck is just a duck people. Routine service check, you did a good job. I took my wife's car to the dealer for a service check, Thank you! Sometimes, a duck is just a duck people. Routine service check, you did a good job. Thank you! More