Mercedes-Benz of Columbus - Service Center

Phil Bono Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to fini Big shout out to Phil Bono for going above and beyond in getting the A/C cooling again in the GLE350. It was a pleasant experience from start to finish. More

Nice work in trying circumstances. Jerry McIntyre is a valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. More

Time Worthy Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Colum Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Columbus Jim Hawkins More

Phil was very helpful. He went over my options with me and gave me all the information I needed to make a decision. Thanks Phil and gave me all the information I needed to make a decision. Thanks Phil More

Great job pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me having to be there. overall great experience. More

I received great service from everyone I spoke. Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service More

The pollen is really bad and they told me to bring the car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen to car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen today. More

Mercedes-Benz of Columbus Service Department Rocks Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BT Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BTW one could eat off the floor in the business. I have never seen such a clean and well maintained establishment. More

Good working relationship This Service Center worked with me to meet my needs in every way. Did there best to meet schedule. Returned calls to keep me up to date. This Service Center worked with me to meet my needs in every way. Did there best to meet schedule. Returned calls to keep me up to date. More

AMAZING Service Department Wow, where do I begin! I have no experience with the sales department however the SERVICE DEPARTMENT is phenomenal!! They are always helpful, courte Wow, where do I begin! I have no experience with the sales department however the SERVICE DEPARTMENT is phenomenal!! They are always helpful, courteous, friendly, greets me with a smile and make strides to go ABOVE AND BEYOND to make sure my car is cared for and that I have a clear understanding of what’s going on while they have my car. I would not expect anything less from Mercedes Benz and you guys in Columbus, GA fit the bill. Mr. David Lawrence needs a RISE...I mean seriously!! This gentleman does more than he probably should, and he pays attention to details. he is often spoken of and rarely seen because he is too busy working tediously on vehicles, but his work is greatly appreciated. He even took the time to take me to the work area to see what he was working on with my car and I cannot thank him enough. She still rides great if not better!! #Salute Mr. Phil Bono, such a wonderful man...he is so patient and soft spoken, and I cannot thank him enough. I was in a panic to figure what to do while my car was in service because I travel often with my career and he without a blink reassured me I would be taken care of. He called me just enough to keep me informed and not all those ridiculous calls about nothing. He needs a promotion and a raise as well. THANK YOU, MERCEDES BENZ of COLUMBUS, GA!! More