Mercedes-Benz of Columbus - Service Center

Every time i have gone in to do services the service department has been nothing but respectful and very helpful with answering questions very pleased department has been nothing but respectful and very helpful with answering questions very pleased More

NOT SATISFIED WITH THE SERVICE I AM NOT SATISFIED WITH THE SERVICE BECAUSE i HAVE PAID FOR A KEY THAT WAS REALLY NOT NEEDED. SINCE THE ELECTRONIC SWITCH WAS INSTALLED MY AC/ON I AM NOT SATISFIED WITH THE SERVICE BECAUSE i HAVE PAID FOR A KEY THAT WAS REALLY NOT NEEDED. SINCE THE ELECTRONIC SWITCH WAS INSTALLED MY AC/ON -OFF SWITCH IS NOT WORKING. . ALSO MY CAR IS MAKING A SKIPPING SOUND NOW THAT IT WAS NOT MAKING . PLUS THERE ARE THINGS FACIALLY ABOUT THE CAR THAT HAVE APPEARED THAT IT SEEMS WAS NOT THERE PRIOR.. NO STAR RATING RIGHT ABOUT NOW. More

On yesterday when I arrived, I was greeted with great customer services. Everyone from front counter too the young lady that answered the phone a couples of days ago taking my appointment. But, I hav customer services. Everyone from front counter too the young lady that answered the phone a couples of days ago taking my appointment. But, I have to return sooner than I expected because my check engine can back on. More

Outstanding dealership ! Doing business with the dealership for over 20 years ! Excellent and carting staff and personnel , especially service department ! All departments give exceptional care ! dealership for over 20 years ! Excellent and carting staff and personnel , especially service department ! All departments give exceptional care ! More

Everything was outstanding from start to finish. I will definitely love to visit your dealership again for service or sales. Great service team at Columbus Mercedes definitely love to visit your dealership again for service or sales. Great service team at Columbus Mercedes More

Efficient service! For those of you who are worried about the virus - Mercedes provided hand sanitizer and gloves if needed and all employees wore masks! My service toda For those of you who are worried about the virus - Mercedes provided hand sanitizer and gloves if needed and all employees wore masks! My service today was just for an oil change but as a bonus I got a car wash also. Jerry was great!! More

Excellent Service We have several Mercedes. A few old classics and newer models as well. The Service Department always does a great job. Our last purchase was a 2018 SU We have several Mercedes. A few old classics and newer models as well. The Service Department always does a great job. Our last purchase was a 2018 SUV. Very nice truck and awesome sales experience. More

Tire Problem I had a tire problem on fri the 15 of may, I did not get my car back until tues the 19th of may and it cost me $388.51 . we are in the market for a n I had a tire problem on fri the 15 of may, I did not get my car back until tues the 19th of may and it cost me $388.51 . we are in the market for a new MB suv. More

Employees The service department staff at Mercedes-Benz of Columbus, Georgia, works in harmony and always go the extra mile or two for customer satisfaction. The service department staff at Mercedes-Benz of Columbus, Georgia, works in harmony and always go the extra mile or two for customer satisfaction. All employees speak and take the time to engage in conversation. Gives you the warm feeling of "being the only one" each experience is the same when visiting the dealership. Friendly, kind and with the upmost greatest attitude. Ms. Senior Georgia Marleen Tharpe More

This dealership offers Exceptional Service. They were competent and courteous and were very respectful of the potential virus issues. My only concern was the disappointingly high cost of parts. competent and courteous and were very respectful of the potential virus issues. My only concern was the disappointingly high cost of parts. More