Mercedes-Benz of Columbus - Service Center

Its always a pleasure to visit the Mercedes Benz service center here in Columbus. They always provide great professional customer. Always exceptionally friendly. All of the service associates seem to work t center here in Columbus. They always provide great professional customer. Always exceptionally friendly. All of the service associates seem to work together as 1 team! I took my car in because my steering wheel would not adjust. With in two hours or less they fixed the issue at No charge to me! I"m very pleased and a happy customer. Exceptional Service! Mrs. Jack More

The dealership and the people I have dealt with are great, but the maintenance costs are way too high. This will cause me to not want another Mercedes. great, but the maintenance costs are way too high. This will cause me to not want another Mercedes. More

Cheerful and Efficient Follow up on a previous visit for and air conditioner issue was quick and efficient. Installed a new part and recharge the system. I’m always impresse Follow up on a previous visit for and air conditioner issue was quick and efficient. Installed a new part and recharge the system. I’m always impressed with the job the service department does. More

Thank You for taking care of my 2007 S550 4Matic Great Service!!!!! Your service technicians are very very concerned about the customer satisfaction and go above and beyond to ensure professionalism Great Service!!!!! Your service technicians are very very concerned about the customer satisfaction and go above and beyond to ensure professionalism is displayed and performed to the highest Mercedes Benz Standards!! I would definitely recommend and return my self for all of my vehicle needs!! Thank Guys for a job well done!! More

Today's Experience My experience today was rewarding . I was very happy with my result. Thank you so much for your service. I greatly appreciated it! Have a nice day. My experience today was rewarding . I was very happy with my result. Thank you so much for your service. I greatly appreciated it! Have a nice day. More

My purchase was a contactless purchase due to illness and no dealer ever has ever been so helpful, my car is picked up and returned at each service the quality of the work is of the highest standard... Could no dealer ever has ever been so helpful, my car is picked up and returned at each service the quality of the work is of the highest standard... Couldn't possibly imagine going elsewhere and by the way I live 100 miles away...!! More

Not fixed It would have been 5 stars, but I paid $61.00 to have the passenger rear fixed and it did not get fixed. It still does not go up all the way when you It would have been 5 stars, but I paid $61.00 to have the passenger rear fixed and it did not get fixed. It still does not go up all the way when you start the car. The window button works so I will just continue to use it. More

Great in and out without delays Very friendly and professional. Great experience .Come see your local Mercedes dealership for a great car and buying experience. I have bought 4 vehi Very friendly and professional. Great experience .Come see your local Mercedes dealership for a great car and buying experience. I have bought 4 vehicles for them over the past 5 years More

Outstanding Service for my C63s A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation ca A great experience all around! I made my appointment using the web portal. Within the hour of requesting my appointment I received a confirmation call. I had to reschedule my initial appointment, and I received the same prompt, courteous service for rescheduling my appointment. The team was very accommodating. On the date of my service I was greeted at the door. The team had all of my paperwork ready and after confirming the details I was on my way. My service was completed quickly. Everything was done correctly the first time (no annoying return visits for incorrect or incomplete work). My car was immaculate! My experience with other dealers has been that the outside of my car was clean, but I would find grease stains or dirty spots on the door, floor mats, seats, or the head liner. That was not the case. My car was cleaned well inside and out. The pick-up of my car was equally as efficient. While I completed my paperwork my car was delivered and waiting for me. The facility is easy to access, well-marked and clean. Directions for entering the service bay are clearly marked. The customer waiting area was clean and comfortable. The staff is friendly and personable. Lizzie and Troy took great care of me and made sure that all of my questions and concerns were addressed to my satisfaction before I left. I don't have a local Mercedes-Benz dealer. I have to drive at least an hour for any service. As an owner of three Mercedes-Benz vehicles I have worked with several different dealers in hopes of finding a good service department. My search is over! I will be back. More

Thanks for taking care of my vehicle. I love knowing that when my family and I are traveling we are safe. I didn’t get the guys in the back that found the problem but they were awesome when my family and I are traveling we are safe. I didn’t get the guys in the back that found the problem but they were awesome More