Mercedes-Benz of Columbus - Service Center

I have been a customer of this business for quite a few years and they have always been exceptional in everything, service and sales. Always courteous and helpful. Could not ask for better service than the years and they have always been exceptional in everything, service and sales. Always courteous and helpful. Could not ask for better service than they provide. More

Mercedes national (USA) sent correspondence by mail to contact local dealer and schedule maintenance for airbag recall. Inquiry on update for a 7 year recall, (airbag system) Identified no documentation contact local dealer and schedule maintenance for airbag recall. Inquiry on update for a 7 year recall, (airbag system) Identified no documentation on file. Previous inquiries at local office, representatives stated information would be filed and parts ordered. The representative was courteous, but no information documented for file. Previous records of inquiries identifying concerns and recall updates could not be located. Anxiously awaiting call from dealership to schedule repair More

Tyler was very professional. All issues were addressed promptly and courteously. While I didn't choose to have the services offered at that time, I am able to plan judiciously. promptly and courteously. While I didn't choose to have the services offered at that time, I am able to plan judiciously. More

The team at MB of Columbus never fails to deliver exceptional service and results. The service team cares about my experience both as a customer and as a person. Highly recommend MB of Columbus. exceptional service and results. The service team cares about my experience both as a customer and as a person. Highly recommend MB of Columbus. More

WORK - What I can see, feel & hear sounds great (as always) TIME WILL TELL PRICE - As always MB ain't cheap to maintain - but been driving them since 1980 (300D) and worth the ride! always) TIME WILL TELL PRICE - As always MB ain't cheap to maintain - but been driving them since 1980 (300D) and worth the ride! More

Love going and receiving service at Mercedes Service is Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place Love going and receiving service at Mercedes Service is always excellent and everyone there treats customers w/ care and respect. My favorite place ever for service! More

Always great service, when it was determined the car could not be repaired in a timely manner the service department provided a new vehicle for use while my car was in for repairs. They were and have al could not be repaired in a timely manner the service department provided a new vehicle for use while my car was in for repairs. They were and have always been great. More

I love this dealership because if you have a appointment they are always prepared to begin service and dies a great job on top of that. they are always prepared to begin service and dies a great job on top of that. More

I really appreciate the awesome customer service provided by the Columbus MB folks. Tyler was very courteous, Lizzy is always helpful and I will continue to use their service dept! by the Columbus MB folks. Tyler was very courteous, Lizzy is always helpful and I will continue to use their service dept! More

The dealership is in a convenient location and the customer service in the Service Department is fantastic. They explain everything in detail, answer all questions and concerns and they are all incred customer service in the Service Department is fantastic. They explain everything in detail, answer all questions and concerns and they are all incredibly friendly. Thank you for the chance to tell you how satisfied we are to go to your dealership for all our maintenance needs. More