Mercedes-Benz of Columbus - Service Center

From start to finish the service provided was exemplary. The service representatives provided awesome customer service and My car was ready in a timely manner. The service representatives provided awesome customer service and My car was ready in a timely manner. More

Elizabeth is outstanding. She makes you feel welcomed when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond t when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond to make sure your experience is the best possible. Keep her around! More

The front desk was great, They put too much air in my tires, I had to go back the next day. The Individual who helped was great tires, I had to go back the next day. The Individual who helped was great More

All issues fixed quickly and thoroughly! Air bag replaced and a tire repaired from a nail. Car was returned washed and vacuumed. I would have them service my car again! replaced and a tire repaired from a nail. Car was returned washed and vacuumed. I would have them service my car again! More

Last week I received a notice that I need to check with my dealer about the recalled airbag on my GLK 350. I called receive prompt service and it was confirmed that they had indeed had a replacement for me my dealer about the recalled airbag on my GLK 350. I called receive prompt service and it was confirmed that they had indeed had a replacement for me. Within three days the part had come in. I had an appointment first thing in the morning and by 10:30 in the morning it was all set and ready to go. Excellent service prompt service. Thank you! More

I always receive the best customer service experience. The service staff is top notch and always make the scheduled visit easy, as well as address all concerns. The service staff is top notch and always make the scheduled visit easy, as well as address all concerns. More

Every Mercedes service department I've gone to always had great customer service, cleanliness and friendly staff. I've never had an issue. You guys have the best service and customer treatment I've ever expe great customer service, cleanliness and friendly staff. I've never had an issue. You guys have the best service and customer treatment I've ever experienced! More

GREAT!!!! Road side assistance !!!! Fast, Friendly, Professional, Excellent! I can’t remember the gentleman’s name but he was GREAT! Thank you for your help! Professional, Excellent! I can’t remember the gentleman’s name but he was GREAT! Thank you for your help! More

Great service as always. I can’t think of 25 words. I’m glad the service department is back where it use to be. Thanks glad the service department is back where it use to be. Thanks More

Customer service was excellent. Very easy to make an appointment and to get a loaner vehicle. Jerry call me with a detailed issue with my vehicle. appointment and to get a loaner vehicle. Jerry call me with a detailed issue with my vehicle. More