Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Columbus - Service Center
Columbus, GA
953 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
953 Reviews of Mercedes-Benz of Columbus - Service Center
Sort by
October 26, 2020
Great service. Friendly, knowledgeable, showed concern, had a loan for me to drive. All of the staff were very friendly and courteous. They seemed concerned with my needs and helpful in getting the keys t had a loan for me to drive. All of the staff were very friendly and courteous. They seemed concerned with my needs and helpful in getting the keys that I had accidentally left in console. More
by TSCOTT1028
Verified CustomerEmployees Worked With
Others that I can't remember their name were very nice as well., Jerry McIntyre
October 24, 2020
Personally I do not understand whey I have to come up with twenty five words. If you want me to continue with reviews you will not require this. I gave my stars and that should be enough. with twenty five words. If you want me to continue with reviews you will not require this. I gave my stars and that should be enough. More
by LILLICROSS
Employees Worked With
Other Employees :
Troy Reed, Jerry McIntyre, Tyler Knowles
October 23, 2020
The service was good and everyone was polite and efficient. My low score is based on the fact that nobody in the service dept. wore a mask. My car was delivered with a tech not wearing a mask and efficient. My low score is based on the fact that nobody in the service dept. wore a mask. My car was delivered with a tech not wearing a mask and then I had to get inside and drive home. Not safe during a pandemic. More
by CATHY.BLAIR
Employees Worked With
Troy Reed, Tyler Knowles
October 23, 2020
I always receive the very best service from the Mercedes Benz of Columbus service department, always makes me feel like a VIP. Give Jerry McIntyre a pay raise he deserves it. Benz of Columbus service department, always makes me feel like a VIP. Give Jerry McIntyre a pay raise he deserves it. More
by DSMITH9721
Employees Worked With
Jerry McIntyre, Elizabeth Enix
October 22, 2020
I have been a customer at the columbus dealership for about 18 years. The staff always goes above and beyond to provide me with exceptional customer service. I wouldnt go anywhere else. about 18 years. The staff always goes above and beyond to provide me with exceptional customer service. I wouldnt go anywhere else. More
by U.CLEARY
Employees Worked With
Troy Reed
October 21, 2020
I had a great professional experience, the check in process was quick and the check out process was quick as well. Thanks for a great 1st service experience! process was quick and the check out process was quick as well. Thanks for a great 1st service experience! More
by valeriewalexander
October 17, 2020
The best customer service experience ever. Exceptional and would recommend them to everyone. Love my loaners, great hospitality that they have. Haven't went anywhere else. and would recommend them to everyone. Love my loaners, great hospitality that they have. Haven't went anywhere else. More
by SHARONMAC64
October 17, 2020
Customer service is great. I have been a customer since the opening at this location. At any given time I am servicing three of my cars . the opening at this location. At any given time I am servicing three of my cars . More
by JOYCEVIRGO
Employees Worked With
Troy Reed, Jerry McIntyre
October 16, 2020
I got the oil changed, what can I say they drained the old and put in new. Nice waiting areas and sate and read a book old and put in new. Nice waiting areas and sate and read a book More
by EDSEARS
October 14, 2020
Amazing team that goes above and beyond to service a customer. The new building is beautiful. Sitting room is the best I have seen. Awesome! customer. The new building is beautiful. Sitting room is the best I have seen. Awesome! More
by BOROWSKI_25
