Mercedes-Benz of Columbus - Service Center

Service was performed as requested. Kept me in loop until Navigation update completed. Very professional and friendly employees. When I dropped off vehicle transportation home was waiting as requested. Overa Navigation update completed. Very professional and friendly employees. When I dropped off vehicle transportation home was waiting as requested. Overall excellent experience! More

Traveling in our motor home our check engine light came on. We located this dealership and after speaking with Jerry McIntyre on the phone decided it was safe to drive. We were there in an hour and he took on. We located this dealership and after speaking with Jerry McIntyre on the phone decided it was safe to drive. We were there in an hour and he took care of us immediately. Our problem was solved and we were back on the road. I can not say enough good things about everyone we were in contact with. Mercedes should be proud to have their nam associated with this dealership. More

Great Customer Service, could not have asked for better folks. So much better and friendlier than the Jack Ingram folks in my own state which is sad. With those folks you take your car in, hat in hand, and folks. So much better and friendlier than the Jack Ingram folks in my own state which is sad. With those folks you take your car in, hat in hand, and pretty much beg them to take your money. With this team they act like YOU are actually important and provide superior customer service, and with the amount of money I have spent with them this year I not only am being asked to the Christmas party but I am sure I will be receiving a gift. More

As always everyone was very professional and made me feel right at home. I was given a courtesy ride home as well. Very happy with my experience! right at home. I was given a courtesy ride home as well. Very happy with my experience! More

Jerry in the services department was is professional and helped me out every step of the way . I want to thank him for all his help helped me out every step of the way . I want to thank him for all his help More

I am familiar with the dealership and always had a good experience with service of my vehicles. Staff is knowledgeable and courteous. Service is efficient. experience with service of my vehicles. Staff is knowledgeable and courteous. Service is efficient. More

Great service, very helpful, friendly. I will definatly recommend this service department. There could be snacks and drinks available for people that need to wait while service being done. recommend this service department. There could be snacks and drinks available for people that need to wait while service being done. More

From start to finish the service provided was exemplary. The service representatives provided awesome customer service and My car was ready in a timely manner. The service representatives provided awesome customer service and My car was ready in a timely manner. More

Elizabeth is outstanding. She makes you feel welcomed when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond t when you come into Mercedes. Answers any questions with confidence and eagerness. There hasn’t been a time yet that she hasn’t gone over and beyond to make sure your experience is the best possible. Keep her around! More

The front desk was great, They put too much air in my tires, I had to go back the next day. The Individual who helped was great tires, I had to go back the next day. The Individual who helped was great More