Mercedes-Benz of Columbus - Service Center

This dealership has been a nightmare in the past 3yrs. You can’t get a loaner car when your car breaks down. Incomplete service always You can’t get a loaner car when your car breaks down. Incomplete service always More

Excellent care. Furnished loaner, kept me current on status, sent text re need for additional services. Very friendly and pleasant to work with. Will be back for future services. status, sent text re need for additional services. Very friendly and pleasant to work with. Will be back for future services. More

The Service Center is always very helpful. I appreciate their service in getting me a loaner car. They always go over what was done to my car. They always answer my questions. their service in getting me a loaner car. They always go over what was done to my car. They always answer my questions. More

A place where all the people working know customer service. Nice and pleasant. Went for the airbag recall and they did it the time they said it will be. Thanks so much for a good experience. service. Nice and pleasant. Went for the airbag recall and they did it the time they said it will be. Thanks so much for a good experience. More

The service is very good and I do not intend to go anywhere else but there is always room for improvement. I will see you the next time service is needed. anywhere else but there is always room for improvement. I will see you the next time service is needed. More

Vehicle was repaired quickly as promised. I needed B1 service and battery replacement. Will have to purchase battery at a later date. The cost of battery was too expensive. service and battery replacement. Will have to purchase battery at a later date. The cost of battery was too expensive. More

Wonderful service, care and professionalism through and through! I’m always very well taken care of with each and every visit and I’ll certainly be purchasing my next vehicle here. through! I’m always very well taken care of with each and every visit and I’ll certainly be purchasing my next vehicle here. More

Excellent service! The service advisor was very attentive and ensured all of my concerns were addressed quickly. It’s always a pleasure taking my vehicle to this dealership. and ensured all of my concerns were addressed quickly. It’s always a pleasure taking my vehicle to this dealership. More

Wonderful service given by the the service department and they really made me feel like I was there number one customer that day and they where going to handle my automotive needs professionally. they really made me feel like I was there number one customer that day and they where going to handle my automotive needs professionally. More

The Mercedes service crew was very friendly and professional. There were plenty of places to wait while still social distancing. Elizabeth was very helpful. She even loaned me a vehicle since they professional. There were plenty of places to wait while still social distancing. Elizabeth was very helpful. She even loaned me a vehicle since they had to order a part. I will definitely come back here for service. More