Mercedes-Benz of Columbus - Service Center

Always on time and always pleasant! Thanks for all your support! I appreciate the follow up and phone calls keeping me up to date on any issues and priority. support! I appreciate the follow up and phone calls keeping me up to date on any issues and priority. More

When my check engine light came on in my brand new 2021 GLB - 250 the service department took care of everything. The pick up and delivery service made the process so convenient. GLB - 250 the service department took care of everything. The pick up and delivery service made the process so convenient. More

Excellent service great people. You should not mandate people write 25 words because I almost closed the window because I didn't have 25 words. people write 25 words because I almost closed the window because I didn't have 25 words. More

Exceptional service and staff are always courteous. I always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended b always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended by the manufacturer. Jerry McIntyre is so welcoming and friendly. Thank you Mercedes-Benz of Columbus! More

I always have amazing service when I bring my car in for routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s the only place I am 100 % comfortable with any maintenance issues or buying a car. I never feel like I’m getting pushed around or forced into something I’m not wanting. This is the second car I’ve got at Mercedes and used the same sales man. I can’t say enough good things about a Josh. I will be seeing him again when it’s time to trade my car in!!! More

We received excellent service when we took our vehicle in for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! More

Great service, in and out in a timely manner. Service team very professional. High five to Jerry he was great. explained everything very well to me team very professional. High five to Jerry he was great. explained everything very well to me More

Very helpful and thorough! Thank you for your help in making this possible via long distance. Your service cooperation was superb, and the advance reservation was helpful. making this possible via long distance. Your service cooperation was superb, and the advance reservation was helpful. More

When I arrived I was met by a professional staff member that confirmed the service I was going to receive that day. Very very satisfied that confirmed the service I was going to receive that day. Very very satisfied More

My problem was identified, handled quickly and the vehicle was retuned in record time. Tyler was a pleasure to deal with. Just love this dealership. vehicle was retuned in record time. Tyler was a pleasure to deal with. Just love this dealership. More