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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
953 Reviews

953 Reviews of Mercedes-Benz of Columbus - Service Center

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December 11, 2020

The service department is why we keep buying our cars at Mercedes Columbus. They are thorough and don't rush the car through just to get it out. More

by dawgfan
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Dec 11, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review and your continued business. Our Service Department and Mercedes-Benz trained technicians want each customer to feel comfortable with the work we perform on their vehicle. Please give us a call at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

December 09, 2020

Excellent, I will definitely come back!! Thank you! They put air in my tires and I really was blown away by that! Top notch services More

by rzrakas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're glad we could be of service to you. See you next time!

December 09, 2020

Excellent and professional staff.I appreciate the service provided.They are always friendly and helpful.They took their time to provide excellent service. Thank you More

by FUNKZY80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Dec 09, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We strive to provide an exceptional experience each and every time. Safe travels!

December 08, 2020

Quick and easy service, they'll tell you what is wrong and how to fix your vehicle with excellent costumer service. Co-operative with the customers schedule and will go above and beyond to meet expectatio More

by STUFFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Knowles
Dec 09, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. Thanks for recognizing that we go above and beyond for our customers. You deserve it. Safe travels!

December 08, 2020

Always friendly attentive and helpful. Very timely in completing the work and having my vehicle ready and all cleaned up! High marks tor everybody. Thanks! More

by MAEMAE.BR42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Dec 09, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We aim to please! Give us a call at 706-256-6100 if you need anything. Safe travels!

December 03, 2020

PVC solenoid replaced. On the way home coolant level light came on had to go back and get water placed in my radiator. Now that it’s cold I hope my radiator has enough antifreeze in it. I was very uncom More

by stephaniecmurphy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jerry McIntyre
Dec 03, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We will address your concerns. We hope to see you again soon.

December 01, 2020

Excellent & Efficient Services-Professional Staff-Communication is very Good - number one in service. I Rate 100%! Dr. Shirley Green-Reese Americus, Georgia Customer since 2014 More

by REESE6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Hall, Robert Weihl, Troy Reed, Jerry McIntyre, Tyler Knowles
Dec 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We aim to provide an exceptional experience each and every time. Give us a call at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

November 30, 2020

It is so nice to have people that still understand and provide excellent service! They were extremely friendly and helpful. They were everything I hoped! More

by larry95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Dec 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We believe providing superior customer service is the reason our customers love doing business with us. Safe travels! Call us at 706-256-6100 if you need anything.

November 28, 2020

The most professional, energetic and personable staff ever! Great customer service as always! Lizzy, Jeremy, Troy are absolutely awesome. I highly recommend this dealership for their top notch service. More

by A. K. Washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Dec 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your kind words! We'll be sure to let the Service team know to keep up the good work! Please call us at 706-256-6100 if you need anything in the meantime. Safe travels!

November 26, 2020

Outstanding service. Service personnel were on me the minute I arrived and asked me if there was anything special that I wanted them to look at. More

by SOTOG64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Dec 02, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review. We certainly aim to please! Give us a call at 706-256-6100 if you ever need anything. Safe travels!

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