Mercedes-Benz of Columbus - Service Center

A place where all the people working know customer service. Nice and pleasant. Went for the airbag recall and they did it the time they said it will be. Thanks so much for a good experience. service. Nice and pleasant. Went for the airbag recall and they did it the time they said it will be. Thanks so much for a good experience. More

The service is very good and I do not intend to go anywhere else but there is always room for improvement. I will see you the next time service is needed. anywhere else but there is always room for improvement. I will see you the next time service is needed. More

Vehicle was repaired quickly as promised. I needed B1 service and battery replacement. Will have to purchase battery at a later date. The cost of battery was too expensive. service and battery replacement. Will have to purchase battery at a later date. The cost of battery was too expensive. More

Wonderful service, care and professionalism through and through! I’m always very well taken care of with each and every visit and I’ll certainly be purchasing my next vehicle here. through! I’m always very well taken care of with each and every visit and I’ll certainly be purchasing my next vehicle here. More

Excellent service! The service advisor was very attentive and ensured all of my concerns were addressed quickly. It’s always a pleasure taking my vehicle to this dealership. and ensured all of my concerns were addressed quickly. It’s always a pleasure taking my vehicle to this dealership. More

Wonderful service given by the the service department and they really made me feel like I was there number one customer that day and they where going to handle my automotive needs professionally. they really made me feel like I was there number one customer that day and they where going to handle my automotive needs professionally. More

The Mercedes service crew was very friendly and professional. There were plenty of places to wait while still social distancing. Elizabeth was very helpful. She even loaned me a vehicle since they professional. There were plenty of places to wait while still social distancing. Elizabeth was very helpful. She even loaned me a vehicle since they had to order a part. I will definitely come back here for service. More

Great service. The dealership was very accommodating,letting me use a loaner. Everyone was friendly and helpful. I have used the service center for 9 years. The best!! accommodating,letting me use a loaner. Everyone was friendly and helpful. I have used the service center for 9 years. The best!! More

the service is always great when I bring my automobile here thank you so much. I look forward to bring my service here every year. here thank you so much. I look forward to bring my service here every year. More

Great customer service and attention to detail. They treat customers as family and take care of your vehicle as if it were their own. Thank you. treat customers as family and take care of your vehicle as if it were their own. Thank you. More