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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
976 Reviews

976 Reviews of Mercedes-Benz of Columbus - Service Center

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February 20, 2021

I was completely satisfied with the work done on my car and was even given a loner while the work was being completed. Thank you! More

by LIFECOMM8541
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Feb 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for the five-star review. We aim for an exceptional experience each and every time. Please give us a call at 706-256-6100 if you need anything. Safe travels!

February 19, 2021

A wonderful dealership with a fabulous Service team, who provides white glove service to their customers. The Service team keeps me coming back for business! More

by SEANDANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed
Feb 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! We're happy to hear you were satisfied with the level of service you received. We always aim to please! Give us a call at 706-256-6100 should you ever need anything. Safe travels!

February 16, 2021

Appreciate the friendly and exceptional service staff at this dealership. It took no time to complete my service and while I waited I enjoyed the lovely atmosphere. More

by HSARTGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Feb 17, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We're committed to providing superior customer service to each of our customers. Thanks for coming in and we hope to see you again. Safe travels!

February 13, 2021

What more can I say, they are a great group of people. They always go above & beyond. Everyone is extremely kind, & always there to help. Keep up the good work guys More

by Ryan Durfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyllan Cowart, Bob Blauvelt, Troy Reed, Jerry McIntyre, Tyler Knowles
Feb 15, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're committed to providing an exceptional experience each and every time. Wishing you many happy miles! Call us at 706-256-6100 if you ever need anything.

February 10, 2021

It was printed that I get a brake job with rotors. I took the car to another dealership and they determined that my car did not require brakes or rotors. Dishonesty is not good customer service! More

by SIMMONS44444@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lizzy Spitzmiller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Feb 10, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We invite you to the dealership so you can see how we determine our measurements. Please give our General Manager, Nadie Martin, a call at 706-256-6100 when you have time. We'd love to hear from you.

February 09, 2021

The service team was attentive and very welcoming. Issues with my vehicle were addressed and explained thoroughly. Excellent service absolutely a great team I am a satisfied customer. More

by D.HOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Garcia
Feb 09, 2021 -

Mercedes-Benz of Columbus responded

Our customers are our number 1 priority and we are thrilled that we were able to exceed your expectations. Thank you for taking the time to write this review. We look forward to your next visit and wish you many more happy miles!

February 09, 2021

Everyone was very friendly from start to finish and very transparent. The service was super quick compared to my past experiences at other MB dealerships. Thank you! More

by victoriako23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
Feb 09, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're always happy to hear when our customers are satisfied with their service and sales experiences. We're looking forward to seeing you again. We appreciate your business.

February 08, 2021

I have been driving a Mercedes for 35 years. My brother was driving my 2007 that I keep at the beach to Atlanta. He started having problems and stopped at the Columbus dealership. I was so impressed with h More

by joe@peachstatehomes.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Feb 09, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review, Joe. We aim to please! Give us a call at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

February 03, 2021

This dealership and the staff are always courteous and friendly. Always enjoy going here whether it’s for service or sales, overall just a great experience. More

by RODNEY.MALLORY47
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Braid
Feb 03, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review, Rodney! We're always happy to hear when our customers are satisfied with their service and sales experiences. We're looking forward to seeing you again. We appreciate your business.

February 03, 2021

Had to drop in and get a new tire. Service department was very helpful and quick to get me in and out without an appointment More

by RBHJRSAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Feb 04, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We're glad we could help you get a new tire. Please give us a call at 706-256-6100 if you ever need anything. We're always here to help.

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