Mercedes-Benz of Columbus - Service Center

Exceptional service and staff are always courteous. I always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended b always feel comfortable with this dealership and knowing that any required maintenance and/or issues are resolved with the knowledge as recommended by the manufacturer. Jerry McIntyre is so welcoming and friendly. Thank you Mercedes-Benz of Columbus! More

I always have amazing service when I bring my car in for routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s routine visits. Everyone is extremely courteous and goes out of their way. I feel comfortable with my work done and leave my car without fear. It’s the only place I am 100 % comfortable with any maintenance issues or buying a car. I never feel like I’m getting pushed around or forced into something I’m not wanting. This is the second car I’ve got at Mercedes and used the same sales man. I can’t say enough good things about a Josh. I will be seeing him again when it’s time to trade my car in!!! More

We received excellent service when we took our vehicle in for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! for a service recall. Elizabeth greeted us with a smile, as soon as we arrived. The estimated wait time was a few minutes less than anticipated!!! More

Great service, in and out in a timely manner. Service team very professional. High five to Jerry he was great. explained everything very well to me team very professional. High five to Jerry he was great. explained everything very well to me More

Very helpful and thorough! Thank you for your help in making this possible via long distance. Your service cooperation was superb, and the advance reservation was helpful. making this possible via long distance. Your service cooperation was superb, and the advance reservation was helpful. More

When I arrived I was met by a professional staff member that confirmed the service I was going to receive that day. Very very satisfied that confirmed the service I was going to receive that day. Very very satisfied More

My problem was identified, handled quickly and the vehicle was retuned in record time. Tyler was a pleasure to deal with. Just love this dealership. vehicle was retuned in record time. Tyler was a pleasure to deal with. Just love this dealership. More

This dealership has been a nightmare in the past 3yrs. You can’t get a loaner car when your car breaks down. Incomplete service always You can’t get a loaner car when your car breaks down. Incomplete service always More

Excellent care. Furnished loaner, kept me current on status, sent text re need for additional services. Very friendly and pleasant to work with. Will be back for future services. status, sent text re need for additional services. Very friendly and pleasant to work with. Will be back for future services. More

The Service Center is always very helpful. I appreciate their service in getting me a loaner car. They always go over what was done to my car. They always answer my questions. their service in getting me a loaner car. They always go over what was done to my car. They always answer my questions. More