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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
953 Reviews

953 Reviews of Mercedes-Benz of Columbus - Service Center

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March 06, 2021

My SUV needed a detail so bad but I was told they only did it Monday thru Thursday. When I arrived to pick up my car from being serviced it had been cleaned on the inside and I was so thankful! This was a More

by sellis0705
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Mar 11, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We try to accommodate our customers' needs every chance we get. We'll be sure to tell Tyler to keep up the good work. He always takes care of his customers. Call us at 706-256-6100 if you have any questions, comments, or concerns.

March 05, 2021

Always a pleasure to visit with the staff while service is done on vehicle. Thanks to all that helped. See you again soon. Have a great day. More

by thar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Mar 08, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! It's always good to see you come into the dealership. We'll be sure to keep up the good work. Please call us at 706-256-6100 if you ever have any questions, comments, or concerns.

March 05, 2021

AWESOME SERVICE. SO WONDERFUL THAT THEY PICKED MY CAR UP AND BROUGHT IT BACK TO ME. VERY GOOD DEALERSHIP AND I A GLAD I BOUGHT MY CAR THERE. More

by sefp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Mar 08, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your review and we appreciate your business. We're glad you picked us, too! We wish you many happy miles in your vehicle. Give us a call at 706-256-6100 if you need anything.

March 04, 2021

Everyone was professional and polite. The faculty is very clean. We have one item that was not completed. Small but it was the front 12volt charging plug that was not working. More

by NITCHMANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre, Tyler Knowles
Mar 04, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! We're glad you noticed our clean facility. We work hard to keep it clean at all times. We appreciate your business and wish you many happy miles!

February 26, 2021

Very pleased with all aspects of this dealership. The facility and the staff are exceptional. I will purchase my next vehicle from this outstanding dealership More

by DEBRACLEMENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your kind words and we're glad to hear you were satisfied with the level of service you received. We appreciate your business and wish you many happy miles in your new vehicle.

February 26, 2021

Everything was handled efficiently and professionally. I am very pleased with the way you treat your customers. Keep up the good work. I’ ll be calling you again when I need your service. More

by RAYJOYLEMIEUX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Mar 01, 2021 -

Mercedes-Benz of Columbus responded

We're glad you were satisfied with the level of service we provided. We appreciate your kind words and we appreciate your busienss. We look forward to your call.

February 23, 2021

The service here is excellent. I receive emails when my car needs to come in for service, they work with my schedule and will provide a loaner when necessary. I expect a higher level of service due to the More

by TIFFERLEE0767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We aim to please! Please give us a call at 706-256-6100 if you ever need anything. We're always here to help.

February 20, 2021

I was completely satisfied with the work done on my car and was even given a loner while the work was being completed. Thank you! More

by LIFECOMM8541
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Feb 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for the five-star review. We aim for an exceptional experience each and every time. Please give us a call at 706-256-6100 if you need anything. Safe travels!

February 19, 2021

A wonderful dealership with a fabulous Service team, who provides white glove service to their customers. The Service team keeps me coming back for business! More

by SEANDANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed
Feb 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! We're happy to hear you were satisfied with the level of service you received. We always aim to please! Give us a call at 706-256-6100 should you ever need anything. Safe travels!

February 16, 2021

Appreciate the friendly and exceptional service staff at this dealership. It took no time to complete my service and while I waited I enjoyed the lovely atmosphere. More

by HSARTGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Feb 17, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review. We're committed to providing superior customer service to each of our customers. Thanks for coming in and we hope to see you again. Safe travels!

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