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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
953 Reviews

953 Reviews of Mercedes-Benz of Columbus - Service Center

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March 23, 2021

Great service! Picked up my car at home and delivered when finished. Made the service very easy. No surprises and the service department communicated very well. More

by rblackmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Mar 25, 2021 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our dealership. We're committed to providing top-notch service to all of our customers. We appreciate your business. Call us at 706-256-6100 if you need anything.

March 19, 2021

Amazing service and they helped get my car back quicker than expected. My car wasn’t going to get back for another week due to back ordered parts and as soon as they got the part in, they put me at the top More

by rwalkergarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Mar 22, 2021 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience. We're glad we could help you finding parts for your vehicle. Please give us a call at 706-256-6100 if you ever need us. Safe travels!

March 18, 2021

As always, service was wonderful! Thank you! Each and every employee provides excellent customer service, always with a smile. Can't imagine doing service with another dealership. More

by GARYLORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
Mar 18, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review! We strive for an exceptional experience each and every time. Call us at 706-256-6100 if you need us. Safe travels!

March 17, 2021

The service department is fabulous..a pleasure to bring my car in for service! The customer service personnel are friendly, knowledgeable and efficient - a definite winning combination! More

by vsw01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Mar 17, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your kind words. It's our pleasure to take care of you. Please give us a call at 706-256-6100 if you ever need anything. Have a great day!

March 16, 2021

Excellent and fast service and very nice and knowledgeable staff. Had a flat tire gave service info and work was completed in a timely matter. More

by colemanw72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Mar 17, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your five-star review. We're always glad to help our customers. Please give us a call at 706-256-6100 if you need anything else. We'll be there!

March 15, 2021

I must say my entire experience with the staff was pleasant. They were knowledgeable and professional. All repairs and replacements were made in a timely manner. More

by robmaj97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre, Tyler Knowles
Mar 17, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your review. We strive for an exceptional experience each and every time. Give us a call at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

March 10, 2021

Easy, fast and efficient. Scheduling was easy, plenty of reminders service was due and if the appointment. Everything we asked for was checked. Drop off was quick and pickup was no hassle. More

by lgwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write a review. We're happy to hear you were satisfied with the level of service you received. We hope to see you again soon and we wish you safe travels. Call us at 706-256-6100 if you need us!

March 09, 2021

Goof service was provide at this location when I needed my car looked. Thank you for taking a look at my vehicle that day I was there. More

by Mercedesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Knowles
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to write a review. We're glad you were satisfied with your service. Give us a call at 706-256-6100 if you need anything. Safe travels!

March 09, 2021

Great customer service, everyone is extremely friendly and make you feel welcome. I would recommend this Mercedes dealership to my family and friends. I have been dealing with this dealership for the pas More

by yolandamilligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

Thanks for your five-star review, Yolanda. We appreciate your continued business and we hope to see you again soon. Call us at 706-256-6100 if you have any questions, comments, or concerns. Safe travels!

March 09, 2021

The best that we ever had! Time that it took to do it all , was remarkable! It is nice to see there is still good customer service. More

by marisa4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Reed
Mar 10, 2021 -

Mercedes-Benz of Columbus responded

We appreciate your kind words. It's our goal to provide top-notch customer service to every person who walks in our doors. Call us if you ever need us! Safe travels.

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