Mercedes-Benz of Columbus - Service Center

My service experience was excellent, from the ease of scheduling an appointment to the actual servicing of my car. scheduling an appointment to the actual servicing of my car. More

Since dealing with Mercedes of Columbus I had good service. The service department is alway courteous and willing to resolve my issue. Very good service. service. The service department is alway courteous and willing to resolve my issue. Very good service. More

Ms.Elizabeth Enix was very helpful and professional. She was very Friendly and pleasant to work with. I am grateful to Ms. Exin because today was my only day off and she worked my vehicle in for service. Th was very Friendly and pleasant to work with. I am grateful to Ms. Exin because today was my only day off and she worked my vehicle in for service. Thank you again Ms. Exin. More

They were able to work me in due to the fact I had a flat tire. The people were wonderful! They even washed my car! tire. The people were wonderful! They even washed my car! More

Very unhappy with the $270.00 labor you charged just to service and install a aux battery. That is very high. Very nice service Dept. but not happy at all with the labor charge. service and install a aux battery. That is very high. Very nice service Dept. but not happy at all with the labor charge. More

My car is still squeaking. This is the third time I had my car in for the same problem, each time they tell me the car was test driven and wasn't squeaking. my car in for the same problem, each time they tell me the car was test driven and wasn't squeaking. More

The staff is prompt, friendly, and courteous. Service delivered as promised when promised. A service department you don’t mind going to in the future delivered as promised when promised. A service department you don’t mind going to in the future More

VERY GOOD. The cleaning I requested was excellent. Could not tip the person because he used a different instant pay, I use Apple pay. Will double his tip next time as I do not carry cash, ONLY AX an Could not tip the person because he used a different instant pay, I use Apple pay. Will double his tip next time as I do not carry cash, ONLY AX and Apple Pay and service could not give me cash back on my bank card. Your clean crew is excellent, More

my service provider was nice and helpful the wait time was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much was less than 2 hours which was great. with what i hade done to my Mercedes thank u so much More

Have been dealing with this department for 6 years now and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. and always get excellent service. Have been especially pleased with the service received from Elizabeth Enix. More