Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Columbus - Service Center
Columbus, GA
975 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
975 Reviews of Mercedes-Benz of Columbus - Service Center
Sort by
August 03, 2021
They communicating skills are not good at all by meaning not letting a customer know what to expect and how long it may takes to fix the problem. They do not treat our customers the same I’ve seen this wit not letting a customer know what to expect and how long it may takes to fix the problem. They do not treat our customers the same I’ve seen this with my own eyes More
by MONICA2211
Verified CustomerEmployees Worked With
July 23, 2021
The team in the service department did an outstanding job correcting the issues with my vehicle. They kept me informed and were very informative as to the process. Awesome job by all. correcting the issues with my vehicle. They kept me informed and were very informative as to the process. Awesome job by all. More
by stout5574
July 20, 2021
Fixed what was wrong!! With no hassle, friendly service Also discovered the problem on a visit to take my wife's car for normal service. Also discovered the problem on a visit to take my wife's car for normal service. More
by LRAYVINSON
Employees Worked With
July 15, 2021
Great customer service! They called and gave me updates every day or so. everything was fixed in a timely manner. they did a great job! every day or so. everything was fixed in a timely manner. they did a great job! More
by moodyk
July 12, 2021
Above and beyond service, excellent communication by incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. incredible, caring and knowledgeable staff, and I highly recommend to anyone looking for fast, reliable service on their Mercedes. More
by DC
Employees Worked With
July 11, 2021
The service was excellent; however, I don't think it really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Espe really needed an oil change right now. Plus the tire pressure indicator light came on requiring attention. Otherwise, I was very satisfied!! Especially, given a ride home and then the pickup. Thanks! More
by hinton.LENORA
July 05, 2021
Great dealership, friendly staff. And most of all a clean waiting area. Timely waiting period. I have been a loyal customer for several years. By waiting area. Timely waiting period. I have been a loyal customer for several years. By More
by REEREE20
Employees Worked With
June 29, 2021
Service was quick and smooth. Excellent communication with technician and he was very knowledgeable about Mercedes mechanics and service recommendations. with technician and he was very knowledgeable about Mercedes mechanics and service recommendations. More
by TRVSSTOKES
Employees Worked With
Home service technician
June 28, 2021
Excellent quality work but no military discount and they asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes asked me for about 40 per cent more than RBM Mercedes Benz of Atlanta for service work, they refused to match prices but both are authorized Mercedes dealers. I felt like I was being financially abused in the service department as I am 80 years old and can’t afford to be financially exploited. More
by JAYBYRDCARROLL
