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Mercedes-Benz of Columbia
Columbia, MO
998 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 998 reviews
January 01, 2018
4th car I have been a faithful customer of our local Nissan dealership for many years, mostly due to zac Nichols my salesman. I had bought 3 cars from him at I have been a faithful customer of our local Nissan dealership for many years, mostly due to zac Nichols my salesman. I had bought 3 cars from him at this dealership and when it was time for my company to replace a business vehicle, I had to find zac again. he had moved on to the mercedes-benz dealership across town so I gave him a call. he quickly ran me a list of cars that would fill my specific needs for the company. we made an appointment and within a few short hours had the car I needed picked out and ready to go. I was very impressed with the dealership. it was clean, staff was friendly and very knowledgeable. I thought for a higher end dealership they would all be to stuff for me but, not the case. zac and Mercedes-benz delivered for me exactly what I was looking for. thanks guys, I will be back. More
by janet123
December 26, 2017
Truck buying made easy. Gus was fantastic to work with. He made the entire process from start to finish easy and care free. My truck was delivered to me in Illinois, and I co Gus was fantastic to work with. He made the entire process from start to finish easy and care free. My truck was delivered to me in Illinois, and I could not be happier. More
by C177Pilot
Employees Worked With
Gus Aslanidis
December 26, 2017
Excellent, friendly service I worked with Charles England to get into the perfect car. He worked tirelessly to make it happen, didn't try to low-ball me or stress me out of my bu I worked with Charles England to get into the perfect car. He worked tirelessly to make it happen, didn't try to low-ball me or stress me out of my budget. He was friendly, accommodating and completely professional. I would recommend working with him any chance you get; and will continue to do business with him and Mercedes-Benz of Columbia in the years to come. More
by rrockley
Employees Worked With
Charles England
December 23, 2017
Best car buying experience I ever had Sales rep, Zach Nichols was great. Easy to deal with, no pressure, and very knowledgeable. Will I go back again? You bet. Not only dealing on the p Sales rep, Zach Nichols was great. Easy to deal with, no pressure, and very knowledgeable. Will I go back again? You bet. Not only dealing on the phone, but following up and getting back to me promptly with answers to some questions I had. More
by William Etnoyer
December 19, 2017
Patience to find what you want. They have always been patient in trying to find a vehicle that works for me. They never tried to push anything on us that we couldn't afford and they They have always been patient in trying to find a vehicle that works for me. They never tried to push anything on us that we couldn't afford and they never judged. More
by Jvred88
December 19, 2017
Wonderful customer service! Had a wonderful experience working with Zac go get my dream vehicle purchased. Very thankful he was so dilligent during the entire process! He worked Had a wonderful experience working with Zac go get my dream vehicle purchased. Very thankful he was so dilligent during the entire process! He worked to get the ideal price we were looking for on a wonderful vehicle! More
by Abby
December 14, 2017
Great experience at Mercedes Benz of Columbia, Missouri Thank you Charles England and Mercedes Benz of Columbia for helping me find the perfect SUV for me: my new 2018 GLC 300. It is beautiful and I have Thank you Charles England and Mercedes Benz of Columbia for helping me find the perfect SUV for me: my new 2018 GLC 300. It is beautiful and I have a smile on my face every time I drive it. I literally test drove 10 vehicles at your Columbia center. That's when Mr. England said, "I have the perfect car for you....would you please drive this diamond white GLC 300?" He was correct! After the test drive my decision was made. We negotiated a great deal and I am the satisfied happy owner of the most beautiful car in Columbia! Thanks again! More
by IMShir
December 09, 2017
very seamless Charles was great to work with as well as Dan. I live 3 hours away and they delivered the car to me. I would go back Charles was great to work with as well as Dan. I live 3 hours away and they delivered the car to me. I would go back More
by murray
Employees Worked With
Charles England
December 09, 2017
Making a change We have had several new Mercedes and have always dealt with a dealer in St. Louis. Having reacently moved to The Lake Of The Ozarks we decided to look We have had several new Mercedes and have always dealt with a dealer in St. Louis. Having reacently moved to The Lake Of The Ozarks we decided to look into a new dealership. I spoke with Charles England and he made that choice to make the move very easy. He was rite on top of all of my questions getting the answers I asked for in a very prompt and thorough mannner. We set an appointment to come in and look at a few cars just to see which direction we wanted to go with our next new vehicle. After spending a few hours with Charles and the rest of the staff we drove home in our new 2018 E400 coupe. It was a great experience, the facility and staff were excellent. I highly recommend taking the time to visit them before your next purchase! More
by LesV
December 08, 2017
STYLE ABOVE ALL This dealership is top notch! Managers and staff are professional, polite, extremely helpful and attentive. They made the process easy and pleasant This dealership is top notch! Managers and staff are professional, polite, extremely helpful and attentive. They made the process easy and pleasant for us. We continue to be impressed with the exceptional service they provided. Special thanks to Chris, who was so patient with us through the whole process and making us feel very special. Mr. Do was so much fun to work with; thanks for helping us achieve what we wanted. We absolutely love our car! it's sensational and elegant through-and-through. More
by ivanova
