Mercedes-Benz of Collierville

Exceptional! Warm reception, friendly atmosphere, prompt service and good work at a good price. The facility was clean and neat and the complimentary snacks were w Warm reception, friendly atmosphere, prompt service and good work at a good price. The facility was clean and neat and the complimentary snacks were welcoming. More

Dealing with dsale people was not a good experience When we first went in they came off $2000 - 2 days later they came off $1500 and I walked out and told them I was headed to Atlanta, then on my way h When we first went in they came off $2000 - 2 days later they came off $1500 and I walked out and told them I was headed to Atlanta, then on my way home my phone rang and they came off $2700 ( surprise )and I really came close to still driving to Atlanta but I didn't. Why not get to the best price and stop playing games because it almost cost you a sale . More

Great experience Very professional and knowledgeable staff. My service advisor was very helpful! Shawn was able to advise me on want service was needed on my car Very professional and knowledgeable staff. My service advisor was very helpful! Shawn was able to advise me on want service was needed on my car More

Service Department Over a 16 month period I have probably been there about 6 times. Every time it has been slow, and the people are different. Speed and consistency is w Over a 16 month period I have probably been there about 6 times. Every time it has been slow, and the people are different. Speed and consistency is what I always enjoyed at Lexus. I bought a $116,000 car from this dealership and it took over a week to get an appointment so I could get a courtesy car. Not good. Thank you for allowing me the opportunity to give you this feedback. FYI - Shawn was very good and accommodating. More

scratches removed from wheels My wheels look new. Excellent service from drop off to pick up. Mr. Taylor was very professional and kept me unpdated on ther repair process. My wheels look new. Excellent service from drop off to pick up. Mr. Taylor was very professional and kept me unpdated on ther repair process. More

Exception service and knowledge Our sales representative could not have been any better! She was friendly, professional, and knowledgeable. We love our new vehicle. We wholehearte Our sales representative could not have been any better! She was friendly, professional, and knowledgeable. We love our new vehicle. We wholeheartedly recommend Collierville Mercedes. More

Great team! The staff and management of Collierville Merceds far exceeded my expectations. I was treated respectfully and educated in the vehicle I was looking to The staff and management of Collierville Merceds far exceeded my expectations. I was treated respectfully and educated in the vehicle I was looking to buy. They didn't have exactly what I wanted and went "above and beyond" to find exactly the vehicle I wanted. If you are visiting them (and please do) ask for Jon in sales, Harold (sales mgr) and John in the business office is wonderful. If you go there, you will never want to go anywhere else. Best price. Best staff. Best cars! More

No problems Everything done as expected. I had no problems with the dealership at all. Nothing else needs to be said as far as I am concerned. Everything done as expected. I had no problems with the dealership at all. Nothing else needs to be said as far as I am concerned. More

Exceptional Staff From the time I walked in showroom there was a friendly atmosphere. Sales representative, sales manager and finance manager where all exceptional in t From the time I walked in showroom there was a friendly atmosphere. Sales representative, sales manager and finance manager where all exceptional in their roles. Josh was very helpful in familiarizing me with the operations of vehicle. More

6 yr check up Very professional in all areas including service rep Brandon Braddock. I could see my car from the waiting area and felt the mechanic was thorough a Very professional in all areas including service rep Brandon Braddock. I could see my car from the waiting area and felt the mechanic was thorough and professional in his work. I happened to,have an engine light go on today and went to the dealership. To my pleasant surprise Brandon got my car in and fixed within 2 hours......... without an appointment and late in the day! Although I purchased my car at another dealership, Collierville MB has earned my business from now on. More