Mercedes-Benz of Collierville
Collierville, TN
Filter Reviews by Keyword
By Type
Showing 1,058 reviews
Professional attention to my needs Inspection identified items that needed attention that I was not aware of. Repairs were done quickly and car is like new again. Would recommend to any Inspection identified items that needed attention that I was not aware of. Repairs were done quickly and car is like new again. Would recommend to anyon needing service on their M-B More
Great, but expensive service The faces have changed at the dealership, but everyone was still nice. The price was a bit high, but I guess that comes with owning the car. The faces have changed at the dealership, but everyone was still nice. The price was a bit high, but I guess that comes with owning the car. More
Professional care. Went in for an oil and air filter change. I was taken at my appointment time and the car was finished when my service rep said it would be. Car left c Went in for an oil and air filter change. I was taken at my appointment time and the car was finished when my service rep said it would be. Car left cleaner and smelling better that when I brought it in. More
Awesome as usual! Always have a great experience at Benz in Collierville. Brandon is great! He saw me walking in and took care of me immediately! The Memphis location o Always have a great experience at Benz in Collierville. Brandon is great! He saw me walking in and took care of me immediately! The Memphis location on Poplar is much closer to me but I love the people and service at Collierville so much that I drive out of my way to go there! More
Oil Change Pleased. I refuse to go into in more detail. This is time consuming and is the part of working with your dealership that I like the least. Okay Okay O Pleased. I refuse to go into in more detail. This is time consuming and is the part of working with your dealership that I like the least. Okay Okay Okay Okay Okay Okay More
My Experience My experience started out a little disappointing but my issue was handled in a manner that left me very pleased. We have been with Mercedes Benz of Me My experience started out a little disappointing but my issue was handled in a manner that left me very pleased. We have been with Mercedes Benz of Memphis for almost 20 years but the convenience of having this location less than a few miles from our home makes a big difference. We're looking forward to having many more services at our new location. More
Pleasant experience Employees are always courteous and the service was efficient. Waiting area is comfortable, and the client is frequently informed of the status of the Employees are always courteous and the service was efficient. Waiting area is comfortable, and the client is frequently informed of the status of the service. More
Great overall personalized experience. This was my first experience at this location and they didn't disappoint. The service representative and technician that performed work on my car was This was my first experience at this location and they didn't disappoint. The service representative and technician that performed work on my car was very knowledgeable and very accommodating. I will definitely be bring my vehicle back to this location for any future needs. More
Great People not so great prices People are absolutely outstanding! My wife had been by earlier that day to have her tires checked. She raved about the great customer service - profe People are absolutely outstanding! My wife had been by earlier that day to have her tires checked. She raved about the great customer service - professional, friendly, helpful. She said a young black man was the rep helped her. Red shirt - she did not see his name tag. My wife described him as said young, had a great smile and dimples. Prices, like most dealerships are absolutely a joke. More
Courteous & Helpful All of the employees with whom I came in contact were courteous & helpful. The fact that the service department was open on Saturday was of primary im All of the employees with whom I came in contact were courteous & helpful. The fact that the service department was open on Saturday was of primary importance to me. More