Mercedes-Benz of Collierville

A Whale of a Deal! Greg and Ty was amazing in their promoting their product and stood firm on companies cord objectives of doing business right the first time in order t Greg and Ty was amazing in their promoting their product and stood firm on companies cord objectives of doing business right the first time in order to get a repeated customer. They really done a excellence job in that area. More

Personal & Professional Excellent Customer Service... Kristin was TERRIFIC!!! The service experience was personal, professional, and an unexpected expense was explained with Excellent Customer Service... Kristin was TERRIFIC!!! The service experience was personal, professional, and an unexpected expense was explained with patience and specific detail. We will definitely continue to service our vehicle here. We also spoke with Harold (Sales Manager) and John (Sales Consultant). It is more than likely, we will buy the replacement for this GLK 350 from MB of Collierville. More

Excellent buying experience Buying my new Mercedes from Collierville Mercedes was excellent. I was impressed with our salesman, the facility and all those we came in contact with Buying my new Mercedes from Collierville Mercedes was excellent. I was impressed with our salesman, the facility and all those we came in contact with at the dealership. More

Great Customer Service From the time I drove into the Service Dept. until I left, I was treated with the upmost courtesy and professionalism. Please don't stop doing what y From the time I drove into the Service Dept. until I left, I was treated with the upmost courtesy and professionalism. Please don't stop doing what you do. I would hate to have to go to the other Mercedes dealer in town. More

Great timely service, friendly attendants My experience was very positive. From the loaner vehicle, to contact about condition of my repairs to the payment process. 5 stars for everything. I w My experience was very positive. From the loaner vehicle, to contact about condition of my repairs to the payment process. 5 stars for everything. I would recommend this dealership because of the service and extended hours. More

Exceptional! Warm reception, friendly atmosphere, prompt service and good work at a good price. The facility was clean and neat and the complimentary snacks were w Warm reception, friendly atmosphere, prompt service and good work at a good price. The facility was clean and neat and the complimentary snacks were welcoming. More

Dealing with dsale people was not a good experience When we first went in they came off $2000 - 2 days later they came off $1500 and I walked out and told them I was headed to Atlanta, then on my way h When we first went in they came off $2000 - 2 days later they came off $1500 and I walked out and told them I was headed to Atlanta, then on my way home my phone rang and they came off $2700 ( surprise )and I really came close to still driving to Atlanta but I didn't. Why not get to the best price and stop playing games because it almost cost you a sale . More

Great experience Very professional and knowledgeable staff. My service advisor was very helpful! Shawn was able to advise me on want service was needed on my car Very professional and knowledgeable staff. My service advisor was very helpful! Shawn was able to advise me on want service was needed on my car More

Service Department Over a 16 month period I have probably been there about 6 times. Every time it has been slow, and the people are different. Speed and consistency is w Over a 16 month period I have probably been there about 6 times. Every time it has been slow, and the people are different. Speed and consistency is what I always enjoyed at Lexus. I bought a $116,000 car from this dealership and it took over a week to get an appointment so I could get a courtesy car. Not good. Thank you for allowing me the opportunity to give you this feedback. FYI - Shawn was very good and accommodating. More

scratches removed from wheels My wheels look new. Excellent service from drop off to pick up. Mr. Taylor was very professional and kept me unpdated on ther repair process. My wheels look new. Excellent service from drop off to pick up. Mr. Taylor was very professional and kept me unpdated on ther repair process. More