Mercedes-Benz of Collierville
Collierville, TN
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First service Easy to make appointment on line. Dealership was prepared. Comfortable waiting area, or courtesy shuttle. Promptly completed, car washed, no problems. Easy to make appointment on line. Dealership was prepared. Comfortable waiting area, or courtesy shuttle. Promptly completed, car washed, no problems. Quite a pleasant visit. More
Wonderful!!!!!!!! Thing entire Marcitis of Collierville team was beyond any other absent. Jon Dunning was fabulous! At one time, I was not quite certain what vehicle to Thing entire Marcitis of Collierville team was beyond any other absent. Jon Dunning was fabulous! At one time, I was not quite certain what vehicle to purchase wether to purchase a S class or a GLS. After a demo ride in each vehicle, the GLS450 was the vlear winner. Jon Dunning stayed on top of the car from conception to order through delivery!!! This is a top shelf dealership!!! More
Very professional and courteous staff Had a used car purchase that went very smooth. Price was competitive and staff was attentive. I will certainly recommend and do business with them a Had a used car purchase that went very smooth. Price was competitive and staff was attentive. I will certainly recommend and do business with them again. More
Excellent Service!! From start to finish and after service EXCELLENT job!! We will personally ask for Christina on our next visit for service. Her detail to our satisfact From start to finish and after service EXCELLENT job!! We will personally ask for Christina on our next visit for service. Her detail to our satisfaction was right on! More
Outstanding!! From stem to stern it was first class. As a first time Mercedes owner I am more than impressed with the service and attention to detail and quality. The service to the customer is beyond re As a first time Mercedes owner I am more than impressed with the service and attention to detail and quality. The service to the customer is beyond reproach. More
Wheel alignment & service Sebastian took care of everything that we discussed in the amount of time estimated. Was informative & made certain all went as expected and that my Sebastian took care of everything that we discussed in the amount of time estimated. Was informative & made certain all went as expected and that my vehicle came back cleaner than when I brought it. More
What a differance in MB service The Mercedes-Benz of Collierville has an outstanding service group! The entire experience was outstanding. The Service Advisor, Shawn Crum, truly unde The Mercedes-Benz of Collierville has an outstanding service group! The entire experience was outstanding. The Service Advisor, Shawn Crum, truly understands what customer service is all about. I highly recommend this dealer. More
First time ever needing service! The check engine light came on and my SUV was only 3 months old. Extremely surprised by this. This was the first time needing to take to the service The check engine light came on and my SUV was only 3 months old. Extremely surprised by this. This was the first time needing to take to the service department. I did not have an appointment because I did not know I should! I was greeted by friendly staff and car was looked at pretty quickly and washed too!! I was impressed!! More
Excellent service Quick efficient service. Pleasant waiting room. Prompt phone call when repairs were complete and car ready to be picked up. Loaner car was a bonus. Wo Quick efficient service. Pleasant waiting room. Prompt phone call when repairs were complete and car ready to be picked up. Loaner car was a bonus. Would recommend this dealership for both purchase and maintenance. More
Brady is a real gentleman and knows his job! He put me at e Awesome! Brady is one of the best service people I've ever worked with. Also had a positive experience with Brandon and Ty on training! Awesome! Brady is one of the best service people I've ever worked with. Also had a positive experience with Brandon and Ty on training! More