Mercedes-Benz of Collierville

Great experience, had efficient service rep. Took my GL 450 for tire change, I had good experience, service rep. was very cooperative and nice. He had my car work done quickly. Took my GL 450 for tire change, I had good experience, service rep. was very cooperative and nice. He had my car work done quickly. More

Great expetience Great service very friendly informative and helpful would recommend this dealership to everyone. Getting a shuttle was very easy and they were very ac Great service very friendly informative and helpful would recommend this dealership to everyone. Getting a shuttle was very easy and they were very accommodating will return More

Best of the Best I showed up without an appointment and I was a first time customer. I was treated as if I had an appointment and had been a customer for many years. T I showed up without an appointment and I was a first time customer. I was treated as if I had an appointment and had been a customer for many years. Thank you! The work performed and experience in your dealership exceeded all of my expectations. I will return and recommend MB of Collierville. More

Quality & Efficient I brought my vehicle in for a B Service. I had scheduled online and received confirmation. Upon arrival I was greeted promptly and signed for service I brought my vehicle in for a B Service. I had scheduled online and received confirmation. Upon arrival I was greeted promptly and signed for service to he performed. In just a couple of hours my car was spotlessly returned to me with all work completed. Thanks! More

Great Experience Chris Ellis is an excellent Service Advisor. He made sure I was taken care. I had to come in a day earlier for service due to a problem with my tire, Chris Ellis is an excellent Service Advisor. He made sure I was taken care. I had to come in a day earlier for service due to a problem with my tire, he put me in a loaner and sent me on my way. This is the way customers want to be treated. Special!!! Sebastin Cuzma was great also. More

Customer service My experience with Mr. Brady Hutchison at Mercedes Benz of Collierville was very pleasant, he made me very comfortable, and he kept in contact with me My experience with Mr. Brady Hutchison at Mercedes Benz of Collierville was very pleasant, he made me very comfortable, and he kept in contact with me about my vehicle until my service was complete. Excellent customer service. More

Service b You performed the service and even told me of a recall. You are ordering the part and will call me when ready. I look forward to my next visit You performed the service and even told me of a recall. You are ordering the part and will call me when ready. I look forward to my next visit More

Service agent the absolute best! My service agent is the best service agent that I have ever dealt with in the mid-south. When Shawn Crum "went missing" from the Memphis Mercedes dea My service agent is the best service agent that I have ever dealt with in the mid-south. When Shawn Crum "went missing" from the Memphis Mercedes dealership, I was so relieved to track him down at the Collierville dealership. He is always friendly and polite, and does his best to efficiently remedy any situation that arises. Shawn makes his clients feel like family! More

Good Dealership, but not happy with MB service I had to replace the rotors, brake pads and sensors for 4 times within 10,000 miles. The technicians cannot figure out why the rotors wrap so early wi I had to replace the rotors, brake pads and sensors for 4 times within 10,000 miles. The technicians cannot figure out why the rotors wrap so early within 2000 miles. It happens to only front two wheels. I am disappointed. More

excellent servive Everything was completed in the time frame I was told. Everyone was friendly and helpful. Explanations of what they did were user friendly. Excellent Everything was completed in the time frame I was told. Everyone was friendly and helpful. Explanations of what they did were user friendly. Excellent service! More