Mercedes-Benz of Collierville
Collierville, TN
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Friendly, efficient welcoming environment My service representative was very attentive and kept me up to date on the statis of my car, I was really satisfied with the service. My service representative was very attentive and kept me up to date on the statis of my car, I was really satisfied with the service. More
Service B My experience was excellent. I was warmly greeted. I was taken to shop and picked up in a very timely manner! Mr. Lafarre was awesome to ride and visi My experience was excellent. I was warmly greeted. I was taken to shop and picked up in a very timely manner! Mr. Lafarre was awesome to ride and visit with. Upon completion, my service was explained and I left happy! More
my visits are always welcoming. I have never been treated so kindly. all employees are helpful, and polite. everyone is knowledgeable of what it takes to maintain your vehicle. the s I have never been treated so kindly. all employees are helpful, and polite. everyone is knowledgeable of what it takes to maintain your vehicle. the service is very professional, and bradan is always keeping us updated on the progress of service. the dealership is always clean. More
Wonderful experience! I bought an older used Nissan from MBC. My buying experience was worth the 3 hour drive from Nashville. The salesmen and staff were very accommodating I bought an older used Nissan from MBC. My buying experience was worth the 3 hour drive from Nashville. The salesmen and staff were very accommodating and I received wonderful service from them. I was treated with kindness and respect. I would definitely recommend them to my friends! More
The dealership is extremely clean, the employees were very helpful and answered a lever question I had. I was treated very well. Refreshments are readily available very helpful and answered a lever question I had. I was treated very well. Refreshments are readily available More
My experience was excellent. Salesman made me feel very comfortable and confident in my purchase. My only concern was the listed purchase price of a certified vehicle was misleadi Salesman made me feel very comfortable and confident in my purchase. My only concern was the listed purchase price of a certified vehicle was misleading. I was truly looking at the terms of purchase agreeable to me and price I saw listed. I was not clearly informed that the price of a certified vehicle was increased. More
Best service My E350 is the best car ever, just because of the service I receive from,mercedes of collierville ! Always very responsive to any matters , loaner car My E350 is the best car ever, just because of the service I receive from,mercedes of collierville ! Always very responsive to any matters , loaner car ready upon my arrival at dealership. Service is exceptional always! More
Showed up on wrong day, still received service. I had an appointment scheduled for a Wednesday morning at 9:30 for my ML350 for the 60,000 service (the biggie) and was to receive a loaner car. I s I had an appointment scheduled for a Wednesday morning at 9:30 for my ML350 for the 60,000 service (the biggie) and was to receive a loaner car. I showed up on Tuesday morning at 9:30. My mistake. I offered to come back the next day, when my appointment was actually scheduled, but they said they could work me in. They were still able to give me a loaner car as well. My car was ready later that day as promised and was shiny and clean! More
Great Experience Took my ML350 in for some basic service, Sabastian was very professional, bought some mats from Brent in parts, great team! Everyone in dealership we Took my ML350 in for some basic service, Sabastian was very professional, bought some mats from Brent in parts, great team! Everyone in dealership were professional and helpful!!! More
Exceeded Expectations Service was scheduled via Internet and was performed within time period promised; I was kept advised of progress toward completion. Detailed explanat Service was scheduled via Internet and was performed within time period promised; I was kept advised of progress toward completion. Detailed explanation of service performed given by personal representative. I waited for vehicle service to be completed, and freshly-cleaned vehicle was delivered promptly. Overall pleasant experience. More