Mercedes-Benz of Collierville
Collierville, TN
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Very accommodating We had a great experience buying out first Mercedes. We had one of the Volkswagen TDIs that were being bought back and had to coordinate our purchase We had a great experience buying out first Mercedes. We had one of the Volkswagen TDIs that were being bought back and had to coordinate our purchase with the timing of our turning in the VW. Michael Waldon and John Creel were awesome and made it work out for us. We love our new car and look forward to keeping it a long time. Kudos to this dealership for making the entire process easy. More
I felt at ease, no pressure. Eeryone went out of their way t Great dealership,everyone wasl pleasent and very helpful. We looked at the car and drove, made the deal and we were home in two hours. John and Kevin Great dealership,everyone wasl pleasent and very helpful. We looked at the car and drove, made the deal and we were home in two hours. John and Kevin were great. It was a wonderful experience. Thanks for your help. More
Class act!! My experience at Mercedes-Benz of Collierville was very pleasant. The staff there was extremely kind and courteous. My salesman was very knowledgeabl My experience at Mercedes-Benz of Collierville was very pleasant. The staff there was extremely kind and courteous. My salesman was very knowledgeable and attentive. He made us feel very comfortable and answered every question that we had with no problem. That's why I purchased my new vehicle from Mercedes-Benz of Collierville. They're a tough act to follow. I would definitely recommend Mercedes-Benz of Collierville to all of my family and friends. More
Radar Sensor Rear radar sensor went out while traveling in Houston, TX & I contacted Chris Ellis at Collierville MB. He took initiative upon our return to check v Rear radar sensor went out while traveling in Houston, TX & I contacted Chris Ellis at Collierville MB. He took initiative upon our return to check vehicle, order the part and scheduled appointment to replace. Service happened on time and within time frame quoted. More
My new CLA 250 I had a wonderful experience with purchasing my new Mercedes. The customer service was excellent. All of the employees were courteous. Mr. Charles and I had a wonderful experience with purchasing my new Mercedes. The customer service was excellent. All of the employees were courteous. Mr. Charles and Mr. Creel were both awesome! More
COMFORTABLE SERVICE EXPERIENCE It was easy to schedule service online. The dealer readily accommodated time change requested. On this service no loaner car was requested and the wai It was easy to schedule service online. The dealer readily accommodated time change requested. On this service no loaner car was requested and the waiting area was comfortable4 and stocked with great coffee. Request dealer to either email or mail on a regular basis any coupons for service or make customers aware of coupons / deals when they either make appointment or bring car in for service. More
Nobody beats Mercedes-Benz of Collierville! My service advisor, Shawn Crum, is excellent at his job! He kept me posted on all aspects of my service. Mercedes-Benz of Collierville was a win wi My service advisor, Shawn Crum, is excellent at his job! He kept me posted on all aspects of my service. Mercedes-Benz of Collierville was a win win experience for me. The dealership is new and clean. I like being able to sit in the waiting area and view my car being serviced. Snacks were good too. This dealership is located within walking distance to a mall. I was also able to save an hour in driving distance by using Mercedes-Benz of Collierville. It gets better...my car was due for a 60,000 mile service which is a big expensive one. I checked with two other mercedes dealerships that I had used previously and saved at least one third of of the price by using Mercedes-Benz of Collierville. I will use Mercedes-Benz of Collierville again! More
Superb Service.. Awesome experience with Mr. McKinney and Ms. Robinson. Together they were very knowledgeable and attentive to all my needs in regards to me purchas Awesome experience with Mr. McKinney and Ms. Robinson. Together they were very knowledgeable and attentive to all my needs in regards to me purchasing my E300. More
Very pleasant Everyone we had to meet with or talk to was very pleasant, not pushy, and seemed to have our best interest at heart. All personal took really good car Everyone we had to meet with or talk to was very pleasant, not pushy, and seemed to have our best interest at heart. All personal took really good care of us. More
Brake Job Work met my expectation and the complimentary car was great! Service representative was friendly and knowledgeable. She made the visit pleasant. Great Work met my expectation and the complimentary car was great! Service representative was friendly and knowledgeable. She made the visit pleasant. Great job Christina Walker! Keep up the good work... More