Mercedes-Benz of Collierville

Great Experience We inquired about a specific car online. I work with a Christi Weldon. She was very professional and polite when we arrived at the dealership. We inquired about a specific car online. I work with a Christi Weldon. She was very professional and polite when we arrived at the dealership. More

Purchase Very good sales person she was awesome Angie Salas She made sure all my questions were answered. Introduced me to my service person,made the whole ex Very good sales person she was awesome Angie Salas She made sure all my questions were answered. Introduced me to my service person,made the whole experience was pleasant. Going through the finance department was also a pleasant experience . More

Stranded in Tunica When I returned to my vehicle to leave for home my vehicle was completely locked up. I called Shawn and he put me with the Roadside service. They we When I returned to my vehicle to leave for home my vehicle was completely locked up. I called Shawn and he put me with the Roadside service. They were 3 hours getting there but Shawn was with me all the way via phone. Shawn saw the my vehicle was repaired and back to me in Oxford in a timely manner. Shawn also went over and beyond to to find the problem with the door on my gas tank and had the door replaced. Even though the Roadside service was not up to my expectations the service at the Mercedes of Collierville was exceptional. More

Get in and Get out Only think that could have been better is if car wash folks dried the water off the car so it would not make water spots on windows etc. Thanks guys. Only think that could have been better is if car wash folks dried the water off the car so it would not make water spots on windows etc. Thanks guys. More

Excellent Service I went to Mercedes Collierville for the first te on yesterday. From the check-in of my vehicle to the check-out the staff was great.!!! I went to Mercedes Collierville for the first te on yesterday. From the check-in of my vehicle to the check-out the staff was great.!!! More

The Service Dept is the greatest! Thanks Mercedes of Collierville for taking care of me and my vehicle. I was welcomed and treated by a first class team. I got in and out quickly and Thanks Mercedes of Collierville for taking care of me and my vehicle. I was welcomed and treated by a first class team. I got in and out quickly and received updates on the status of my vehicle........I look forward to my next visit. More

Attentive, Customer friendly. Accommodating After a less than satisfactory experience at another Mercedes location I brought my vehicle and its issues to the Mercedes Benz Collierville location. After a less than satisfactory experience at another Mercedes location I brought my vehicle and its issues to the Mercedes Benz Collierville location. They responded positively to all of my needs and worked with me to resolve the issues as well as to not be inconvenienced in the interim. They appeared to have taken a more thorough assessment of the car overall (tires, alignment, fluids, filters, etc) from the time I drove it into the service dock thru picking it up after repairs, in addition to resolving the issues at hand. Appreciated all of their efforts. More

Awesome Customer Service!! Awesome!! Sean Kept informed step by step. He was very professional but yet personal. I felt the prices were fair and he even left me my old part so t Awesome!! Sean Kept informed step by step. He was very professional but yet personal. I felt the prices were fair and he even left me my old part so that I can see the wear and tear of the replaced parts. More

Very accommodating We had a great experience buying out first Mercedes. We had one of the Volkswagen TDIs that were being bought back and had to coordinate our purchase We had a great experience buying out first Mercedes. We had one of the Volkswagen TDIs that were being bought back and had to coordinate our purchase with the timing of our turning in the VW. Michael Waldon and John Creel were awesome and made it work out for us. We love our new car and look forward to keeping it a long time. Kudos to this dealership for making the entire process easy. More

I felt at ease, no pressure. Eeryone went out of their way t Great dealership,everyone wasl pleasent and very helpful. We looked at the car and drove, made the deal and we were home in two hours. John and Kevin Great dealership,everyone wasl pleasent and very helpful. We looked at the car and drove, made the deal and we were home in two hours. John and Kevin were great. It was a wonderful experience. Thanks for your help. More