Mercedes-Benz of Collierville

Excellent service Great service the staff was professional from beginning to the end. I would definitely recommend the service department to all I know that drives a Me Great service the staff was professional from beginning to the end. I would definitely recommend the service department to all I know that drives a Mercedes Benz, and I will definitely remain a client with the company More

Always great customer service Mercedes-Benz of Collierville is a fantastic dealership. Service is excellent and the showroom and waiting room are clean, comfortable and pleasant. Mercedes-Benz of Collierville is a fantastic dealership. Service is excellent and the showroom and waiting room are clean, comfortable and pleasant. Service writers are knowledgeable and easy to work with! More

Service...40,000mi Friendly, easy to work with! Mercedes-Benz...what to expect....top workmanship. On time service...nice waiting area. Nice working with Brady and visit Friendly, easy to work with! Mercedes-Benz...what to expect....top workmanship. On time service...nice waiting area. Nice working with Brady and visited with the Sales Manager, John Creel. More

Friendly and fast Keeps my car running like new. Brady was excellent. The most annoying thing about getting my car serviced is the phone calls, texts and emails I get a Keeps my car running like new. Brady was excellent. The most annoying thing about getting my car serviced is the phone calls, texts and emails I get after the service is done. If I was unhappy with the service you would know it. More

Warranty work Professional and courteous staff. Congratulations on great management that oversees staff. Probably need to tweak the recommendations of presentations Professional and courteous staff. Congratulations on great management that oversees staff. Probably need to tweak the recommendations of presentations of repairs needed to prevent customer from thinking it's an upsell of items not really needed. Maybe present in a way saying these are items you could do if you wanted to do to keep in top shape. Overall Jodi needs a raise to keep her from possibly leaving! She is the kind of employee you want in your company! More

Excellent service! I enjoyed the great customer service that was provided by the service person. The facility was very impressive, and the waiting area was accommodatin I enjoyed the great customer service that was provided by the service person. The facility was very impressive, and the waiting area was accommodating while I waited on the vehicle. More

Pure service Always pleased with my experience with this dealership. The service is first class and they keep my E Class running like a singer sewing machine . Always pleased with my experience with this dealership. The service is first class and they keep my E Class running like a singer sewing machine . . Thanks More

Another great experience Made appointment and service had paperwork ready, and loaner car ready to go. In an out quickly and car was clean and ready when promised. Every one Made appointment and service had paperwork ready, and loaner car ready to go. In an out quickly and car was clean and ready when promised. Every one was very friendly and professional !! More

Great Experience! Christy was exceptional... from the first inquiry until we drove off the lot. Jessie did a FANTASTIC job showing us how to use the car. He is your Christy was exceptional... from the first inquiry until we drove off the lot. Jessie did a FANTASTIC job showing us how to use the car. He is your secret weapon. Also felt the finance manager was easy to deal with as well. I've never had a car buying experience that even approaches the one with Collierville Mercedes. Will buy my next car from here...definitely More

Sales and Service Very friendly knowledgeable staff, professional but very personal. I got my car serviced and at same time purchased a car for my daughter. It was very Very friendly knowledgeable staff, professional but very personal. I got my car serviced and at same time purchased a car for my daughter. It was very helpful to choose the loaner car so I could allow my daughter chance to see it. I don't usually have time to spend at dealerships and as such, it was very nice to have the staff work very fast and get us out in a very timely fashion More