Mercedes-Benz of Collierville

A3 service Fantastic! I brought the car in for A3 service, new brakes and tires. Was issued a very nice loaner and the vehicle was ready when promised. Fantastic! I brought the car in for A3 service, new brakes and tires. Was issued a very nice loaner and the vehicle was ready when promised. More

Organized customer service Sebastian was friendly, organized and made sure I had a loaner car to use. He went above and beyond to understand all of my needs. Sebastian was friendly, organized and made sure I had a loaner car to use. He went above and beyond to understand all of my needs. More

Excellent Service Department Great first experience with the service department. Sean and the staff took great care of us and I didn't feel like I was being sold services I didn't Great first experience with the service department. Sean and the staff took great care of us and I didn't feel like I was being sold services I didn't need, as can often happen at dealerships. More

Review Excellent made by Mr. Basil. Basil was a gentleman, honest and sincere. It is because of his kindness, knowledge and non pressure, my wife and I decid Excellent made by Mr. Basil. Basil was a gentleman, honest and sincere. It is because of his kindness, knowledge and non pressure, my wife and I decided to purchase the car from Collierville Mercedes. More

Personal & Professional We have interacted with every department (Sales, Sales Management, Finance, Service, Accessories, and Parts) at Mercedes-Benz of Collierville. Every We have interacted with every department (Sales, Sales Management, Finance, Service, Accessories, and Parts) at Mercedes-Benz of Collierville. Every one of our encounters has been one of the best we have had with any dealership. Most impressive and memorable is that each individual we have worked with has been very personable and professional. Additionally, they have always done a terrific follow-up afterwards. More

Piece of cake with no calories! Always, always, I am greeted with a smile! I am treated with respect. Friendly customer service, in fact all employees are friendly and generally ackn Always, always, I am greeted with a smile! I am treated with respect. Friendly customer service, in fact all employees are friendly and generally acknowledge me, in some manner. I trust this dealership to the fullest extent! More

First Timer First time to take my vehicle in for service and I got top notch service would recommend this dealership to anybody looking for a Mercedes. First time to take my vehicle in for service and I got top notch service would recommend this dealership to anybody looking for a Mercedes. More

Pretty Great Chris was amazing to deal with. Staff was awesome. Wait was a bit longer than anticipated, but could've been worse... only complaint i have was that i Chris was amazing to deal with. Staff was awesome. Wait was a bit longer than anticipated, but could've been worse... only complaint i have was that i wasn't aware time washing my car was at their rate of labor for everything.. -- $130.00 an hour if i remember correctly. I will was my own car now :) More

Awesome Brady took care of all my needs. He was very professional. He took care of them problem himself. and ordered a part that I needed. I will request him Brady took care of all my needs. He was very professional. He took care of them problem himself. and ordered a part that I needed. I will request him again. More

met all expectations Job well done, very timely of wait while my car was in service, was given updates on status, servuce technition was very informative of what my servic Job well done, very timely of wait while my car was in service, was given updates on status, servuce technition was very informative of what my service plan consisted of. More