Mercedes-Benz of Collierville

Great experience! My experience is always super! From the time you walk in the door until the time you drive off in your car you are treated like a friend not a custom My experience is always super! From the time you walk in the door until the time you drive off in your car you are treated like a friend not a customer ! More

Great service advisor Jody Wahlstom is my service rep and because of her I have become a loyal customer of Mercedes Benz. There a many luxury high end brands/vehicles but i Jody Wahlstom is my service rep and because of her I have become a loyal customer of Mercedes Benz. There a many luxury high end brands/vehicles but in addition to the vehicle, I pay for the impeccable service and the treatment I receive when I bring my vehicles in for service. Jody ensures that I feel valued, she genuinely cares about her clients. She remembers me when I come in and remembers our pass conversations and inquiries if I need anything. I watched her interact with other customers and she gave them all special valued attention. She is a platinum star for the team in collierville!!! More

Extremely professional and enjoyable. I received an extended warranty letter in the mail for the fuel system in my CLS550. I made an appointment and received what I view as important serv I received an extended warranty letter in the mail for the fuel system in my CLS550. I made an appointment and received what I view as important services: 1.) Service oriented attitude 2.) Professional, capable, and timely "check-in" 3.) Shuttle service to work (with a positive and professional driver) 4.) received the actual service where more was done than expected but, the right thing to do. 5.) No hidden costs or tricks (we just moved here from CA) 6.) The car was cleaned and pampered (as a pleasant surprise) 7.) Received a follow up phone con the next day to ensure no issues Thank you! More

Service I received great customer service. Everything was done accurately and timely. My car was clean when returned to me. Jody and the shuttle driver were g I received great customer service. Everything was done accurately and timely. My car was clean when returned to me. Jody and the shuttle driver were great! More

ML350 The sales personnel at MB Collierville made for a very pleasant experience. I have done business with MB Collierville every since they opened, and I The sales personnel at MB Collierville made for a very pleasant experience. I have done business with MB Collierville every since they opened, and I am very pleased with their sales and service personnel. They know we when I come in and they are always very accommodating. More

IMPECCABLE CUSTOMER SERVICE The experience I had working with Basil Eleisah at Mercedes Benz of Collierville was excellent. He was very professional and knowledgeable. Basil wor The experience I had working with Basil Eleisah at Mercedes Benz of Collierville was excellent. He was very professional and knowledgeable. Basil worked extremely hard to match my needs to a particular SUV and set of options. Once I purchased the SUV, TJ spent over an hour going over every feature of the SUV. Basil arranged to have TJ come to my home to program the garage door opener to operate with my new vehicle! TJ was very knowledgeable and friendly. Basil followed up a few times to ensure I was a satisfied customer. I cant say enough about my positive car buying experience at this location. More

Amazing service and staff ! Mercedes of Collierville has the most amazing service of any dealership I have ever been to . They always go above and beyond to make sure my needs ar Mercedes of Collierville has the most amazing service of any dealership I have ever been to . They always go above and beyond to make sure my needs are met . The service from start to finish is perfect ! From the moment you arrive , you are greeted with a smile and the loaner is readily available . They have the most amazing staff . Chris Ellis( service manager) and Armandi(manager) are the most incredible managers I have ever encountered . Chris is always so eager to assist and always makes sure the service is impeccable . I love my mercedes family ! You guys are the best !:) More

Danny Taylor made our car buying experience a great one! Danny took his time and did not pressure us into any decision. Danny was knowledgeable and polite. We will continue to buy at Mercedes Benz of Colli Danny took his time and did not pressure us into any decision. Danny was knowledgeable and polite. We will continue to buy at Mercedes Benz of Collierville because of Danny. More

Best Car Buying Experience Ever This was the best car buying experience we have ever had, and believe me we have purchased many cars over the years! Christie, in internet sales, was This was the best car buying experience we have ever had, and believe me we have purchased many cars over the years! Christie, in internet sales, was the expert! She did an amazing job making sure we were getting the right car for us. She went above and beyond and we could not be happier wit the purchase we made. We are already talking about our next purchase, and can not wait to give Christie a call and give her our business! Thank you for making this car buying process a breeze! More

My experience with MB Collierville Hassle free, easy online purchase, exceptional customer service, strongly recommend this dealer ship for online sales and Christie as your sales perso Hassle free, easy online purchase, exceptional customer service, strongly recommend this dealer ship for online sales and Christie as your sales person! She made it a stress free transaction More