Mercedes-Benz of Collierville
Collierville, TN
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Excellent customer service. Armandi is outstanding with his customer service skills, demeanor and leadership. Great experience and would strongly recommend this dealership. Armandi is outstanding with his customer service skills, demeanor and leadership. Great experience and would strongly recommend this dealership. More
Great experience with Robert the Service representative. Friendly, helpful, knowledgeable. Made me feel welcome. While waiting for service, I wanted a ride to a local restaurant and he accommodated my re Friendly, helpful, knowledgeable. Made me feel welcome. While waiting for service, I wanted a ride to a local restaurant and he accommodated my request. Excellent experience with David the shuttle driver. Very friendly, knowledgeable about area, recommended an excellent breakfast spot. During return ride to Mercedes, he offered information for shopping locations to visit after service completed. More
I was very dissatisfied with the timing of my vehicle brought in on December 4th. They did tell us that they didn't know when they would get to check my vehicle to see what was wrong with it. When they d brought in on December 4th. They did tell us that they didn't know when they would get to check my vehicle to see what was wrong with it. When they did call to tell us, my husband came to pick up the vehicle and the antenna cover was broken or stolen off of my car and the bubble that goes over the sun visor was knocked off and put in the backseat without letting us know what happen. The service rep told my husband that they would order a new antenna cover. He had known explanation as to why the sun visor bubble was in the back seat. More
I am very happy with the service that I received at the dealership everyone was polite even the drivers l am so pleased with the service and the quality that I received thank you dealership everyone was polite even the drivers l am so pleased with the service and the quality that I received thank you More
My service advisor, John Galvalisi, was very courteous and helpful as was the valet, a young man who said he graduated recently from Christian Brothers High School. and helpful as was the valet, a young man who said he graduated recently from Christian Brothers High School. More