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Mercedes-Benz of Collierville

Collierville, TN

4.7
1,058 Reviews

4651 South Houston Levee Road

Collierville, TN

38017

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Showing 1,058 reviews

December 30, 2023

Excellent customer service. Armandi is outstanding with his customer service skills, demeanor and leadership. Great experience and would strongly recommend this dealership. More

by nettydivi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Harold, Armandi
December 29, 2023

Great experience with Robert the Service representative. Friendly, helpful, knowledgeable. Made me feel welcome. While waiting for service, I wanted a ride to a local restaurant and he accommodated my re More

by sandra_summers2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Matthews, David Love
December 28, 2023

I was very dissatisfied with the timing of my vehicle brought in on December 4th. They did tell us that they didn't know when they would get to check my vehicle to see what was wrong with it. When they d More

by teresa.strahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
December 24, 2023

I am very happy with the service that I received at the dealership everyone was polite even the drivers l am so pleased with the service and the quality that I received thank you More

by Sdennis5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
December 20, 2023

John Galvalisi provided excellent service and did an outstanding job on my vehicle repairs Appreciated More

by careyfifer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Galvalisi
November 29, 2023

My service advisor, John Galvalisi, was very courteous and helpful as was the valet, a young man who said he graduated recently from Christian Brothers High School. More

by Shelbydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See above
November 25, 2023

This was my first service for my mercedes, it was very perfessional, I will come again More

by Rosalyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Holmes
November 14, 2023

The sales manager Harold is friendly, helpful and the service department is great and the customer service people are excellent More

by Gwinj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold, Alex
November 05, 2023

Service was great but in the past I have been over charged by Danny for my B Service and a lot wasn't done like this time More

by Monica Lipford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Cooley I I
November 04, 2023

Excellent service, Jay was great to deal with and they also cleaned my car as well More

by alicediana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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