Mercedes-Benz of Collierville

Smooth...just like a Mercedes ride We were promptly greeted by Maegan; Gavin was very personable, professional and knowledgeable...he made looking at new vehicles a fun and easy process We were promptly greeted by Maegan; Gavin was very personable, professional and knowledgeable...he made looking at new vehicles a fun and easy process; Basil was very thorough and got us through the paperwork quickly and painlessly; Harold was just as friendly as he's always been. Very satisfied with our experience and thrilled with our new GLE!! More

Camden Blake is awesome he takes good care of me every time I come. The service guys that sits out when you pull up and the shuffle guy is so nice to me. time I come. The service guys that sits out when you pull up and the shuffle guy is so nice to me. More

Routine service completed exceptionally I was notified that my car was due for routine maintenance, an appointment was arranged, and I dropped off my suv. When the service was finished, I w I was notified that my car was due for routine maintenance, an appointment was arranged, and I dropped off my suv. When the service was finished, I was notified and picked up my detailed vehicle. I couldn't ask for better or more seamless service. Excellent! More

Wonderful service and Even greater SALESPERSONS!!! ( Harold Williams and Christie Weldon) We have never bought a vehicle and the entire process was this awesome from start to finish!! We will definite Harold Williams and Christie Weldon) We have never bought a vehicle and the entire process was this awesome from start to finish!! We will definitely return and recommend others to patronize this dealership and location. Everyone’s process should be this simple and excellent! More

Professional & Trustworthy On Tuesday, 04/28/20, I had my wife's 2014 GLK serviced at Mercedes-Benz Collierville. The appointment was easily set up on line. Ken Lipkowitz is o On Tuesday, 04/28/20, I had my wife's 2014 GLK serviced at Mercedes-Benz Collierville. The appointment was easily set up on line. Ken Lipkowitz is our preferred Service Advisor, because of his professionalism. This Schedule B Service was performed in 2 hours and the vehicle was returned clean and shiny. Also, the dealership is doing a good job of social distancing and disinfecting your vehicle when it arrives and when it is returned. Kudos to the Service Team for EXCELLENT Customer Service! More

Fernando was very helpful — John is my usual service advisor but he was off and Fernando was very helpful and made sure everything was in order. I especially like that this service department is open on advisor but he was off and Fernando was very helpful and made sure everything was in order. I especially like that this service department is open on Saturdays, because usually that is the only day I can come in for service. More

Wonderful place of business, very professional, accurate and courteous. I have not had a bad experience yet. Please keep up the good work, my service person , Mr Philip Casserino was excellent. and courteous. I have not had a bad experience yet. Please keep up the good work, my service person , Mr Philip Casserino was excellent. More

This is my car third car that I have gotten from Mercedes-Benz of Collierville… The service and experience is so exceptional that even though I have relocated to Nebraska, I still did my purchase th Mercedes-Benz of Collierville… The service and experience is so exceptional that even though I have relocated to Nebraska, I still did my purchase through the Collierville dealership. They made everything effortless for me… Basil Eleisah in finance was so helpful and he guided me through everything so I wasn’t overwhelmed. He answered all of my questions (trust me I had a lot!). He helped me make smart decisions with warranties and such. I never felt like anything was being pushed on me. Rebecca did a car delivery for me via FaceTime, and she was so helpful… It was tricky being in a different state but I feel as though I got the same experience and same assistance as though I was on the showroom floor. As a whole this dealership is ran beautifully, and I will continue to be a customer regardless of where I live in the country. More

There was a cosmetic issue with the vehicle we leased. Our Sales rep was Byron Jacobs. He made the arrangements to get it repaired for us. He always assures the very best service. so much so that this Our Sales rep was Byron Jacobs. He made the arrangements to get it repaired for us. He always assures the very best service. so much so that this was the second vehicle we acquired through him at Collierville Mercedes in the last year. More

Services was fast and convenient. No complaints considering the circumstances of what’s going on in the world today regarding COVID 19. They were still open & ready for business. considering the circumstances of what’s going on in the world today regarding COVID 19. They were still open & ready for business. More