Mercedes-Benz of Collierville

The service department was outstanding. The service manager on my car, Phillip, was fantastic. Extremely professional and his level of customer service should be considered the standard others are mea manager on my car, Phillip, was fantastic. Extremely professional and his level of customer service should be considered the standard others are measured by. Not only did my car get serviced quickly, MB of Collierville also washed my car and did a really good job on it. I highly, highly, highly recommend Mercedes Benz of Collierville! More

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Phillips Casserino very Friendly and helpful man. I came into your dealership for a oil change and other services and it was complete In the time he give me. into your dealership for a oil change and other services and it was complete In the time he give me. More

Worst experience I ever had buying a car. Bought the car out of state from CA. Car was advertised as a mint, non smoker, g65. Car came as anything but. The car was habitually smoked in, the windshield was c out of state from CA. Car was advertised as a mint, non smoker, g65. Car came as anything but. The car was habitually smoked in, the windshield was cracked and filled, the rear bumper was damaged, the interior trim was advertised as piano black wood but infact was brown wood painted black. The whole car needed over 10k in repairs to get straight. For a car that had 22k mi it might as well had 100k. I highly recommend you get an inspection if buying out of state. Christie in internet sales tells you what you what you want to hear with no accountability. The sales manager is unavailable. Also they make you get a vin verification and smog check when you get your car out of state at your expense. The whole experience was a joke. I wish I could get my Bentley benteyga back. Buyer beware. More

Camden worked tirelessly to ensure all of my maintenance services were complete in a timely manner. I really appreciate the stellar customer service. Kudos 2 services were complete in a timely manner. I really appreciate the stellar customer service. Kudos 2 More

My Service manager John took great care of me. I bought my vehicle in for a oil change and John was very professional. The entire staff was willing to help out. my vehicle in for a oil change and John was very professional. The entire staff was willing to help out. More

I enjoyed the ease of doing business and how quickly everything was done. Definitely will be a customer for life. I purchased a 2020 C300. everything was done. Definitely will be a customer for life. I purchased a 2020 C300. More

The entire staff at the dealership are true professionals. John, my service manager always have my best interest at heart. The staff really care about meeting ours needs, This include from the professionals. John, my service manager always have my best interest at heart. The staff really care about meeting ours needs, This include from the time I enter until I leave. More

The agent Phil was very professional, help and explained all the details of what was going on. It took a little long on the recall but the oil change was great...The driver was the best also David. all the details of what was going on. It took a little long on the recall but the oil change was great...The driver was the best also David. More

Took my vehicle in for an oil change. Spoke with Fernando who was very informative and professional. Met with Ken the next day to pick up my vehicle. Ken keep me posted on when my vehicle will be ready and c who was very informative and professional. Met with Ken the next day to pick up my vehicle. Ken keep me posted on when my vehicle will be ready and checked me out quickly. Both guys were awesome! More