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Mercedes-Benz of Collierville

Collierville, TN

4.7
1,056 Reviews

4651 South Houston Levee Road

Collierville, TN

38017

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Showing 1,056 reviews

January 10, 2021

The service at this dealership is very professional. The service professional was polite. I give this dealership five stars in all areas, and that includes cost of repairs More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
January 09, 2021

First time having my Mercedes serviced since I purchased it a year ago. Oil change and tire balance & rotation along with other check list items take care of in less than 90 minutes. Great job gentlemen. More

by flobob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Berendique
January 09, 2021

Terry, went above and beyond to made the deal successful Ensured the car was deliverable upon delivery to the dealership. Thanks again for following through Terry! More

by Dfreema23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry schultz
January 01, 2021

The time frame provided to me for my service was honored by the dealership. The atmosphere was pleasant and my advisor was very kind and welcoming. More

by kndc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip
December 30, 2020

Great service and flexible scheduling options!The Great service and flexible scheduling options! The representative was very informative, courteous and supportive. I would recommend this location t More

by Psjenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
December 25, 2020

Byron Jacobs is very patient, thorough, and follows up and through on his promises. He also makes himself available. He made it an awesome experience for this recently divorced mother of 3. More

by arpatterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Jacobs
December 21, 2020

John Galvalisi is absolutely a fantastic service advisor. Every time I am there for service he goes above and beyond to make sure all of my service needs are taken care of perfectly. He is the reason I wil More

by STEVE R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Galvalisi
December 20, 2020

Terry Schultz was great to work with. He was very patient working with my wife of getting her the vehicle that she wanted After the selection was made, he made everything easy to get the purchase co More

by jmvoxford60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schultz
December 18, 2020

Friendly, great follow-up, and overall a great experience buying a car from this dealership. The staff we worked with were very professional and know their product well. More

by dmrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Jacobs
December 11, 2020

This is a very impressive car dealership from the facility to staff and service depts. our purchase experience was excellent. We negotiated a good price for a beautiful used car. The following up More

by Guslauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tosh and Harold
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