Mercedes-Benz of Collierville

the dealership and the entire staff was very the dealership and the entire staff was very professional. everyone were practicing CDC protocol. which made me feel that the staff had our in the dealership and the entire staff was very professional. everyone were practicing CDC protocol. which made me feel that the staff had our interest at heart.. More

Horrible!! I dropped my car off Monday for service and as of Thursday my car is still sitting. I called the service department and was told my service advisor wasn’t there Wednesday and Thursday. So if he as of Thursday my car is still sitting. I called the service department and was told my service advisor wasn’t there Wednesday and Thursday. So if he never comes back will I never get my car back?? I asked to speak to the server manager and for a loaner vehicle needless to say neither has happened. More

Gavin, Harold, Rebecca, and Armandi were all personable and made the experience enjoyable. Gavin greeted me when I walked in, and treated me like I was his 'very first' customer of the day. He made an ex and made the experience enjoyable. Gavin greeted me when I walked in, and treated me like I was his 'very first' customer of the day. He made an exceptional first impression in that he was professional, friendly without being pushy, and was very knowledgeable about the vehicle. He was also dressed professionally, which matched the overall atmosphere of the dealership. He focused on providing relevant information about the vehicle and displaying friendliness. Harold joined the conversation at the appropriate time and displayed the same level of professionalism as Gavin. Harold utilized effective selling techniques without alienating--something that a lot of sales professionals/managers do not do well. Armandi mainly remained in the background but affirmed the overall process and added to the professionalism of the process. Rich in finance was also effective. Rebecca is a great asset in that she is knowledgeable and personable. She effectively demonstrated features and executed the 'set up' of phone-to-vehicle communications, registration, etc. with precision. Overall--it was a good buying experience. More

This was by far the best service experience I have had in YEARS at this particular location since my previous advisor left. Courtnay is exceptional! YEARS at this particular location since my previous advisor left. Courtnay is exceptional! More

Great place. Every one was very nice. We will be back next time we are ready for another new car. We were told it was a nice place to buy and it was. next time we are ready for another new car. We were told it was a nice place to buy and it was. More

Camden’s great! Vehicle was clean and ready to go. Wait time was minimal. Great job. I’ll always have vehicle serviced at the Mercedes of Collierville location. time was minimal. Great job. I’ll always have vehicle serviced at the Mercedes of Collierville location. More

I had a Good experience. Very satisfied with my purchase. It was a simple process. will return to Mercedes Benz of collierville. Thank you mr Cory abner It was a simple process. will return to Mercedes Benz of collierville. Thank you mr Cory abner More

Love this dealership! They have excellent service and a very accommodating staff! We will definitely be back in the future for our next purchase, the inside showroom was stunning! very accommodating staff! We will definitely be back in the future for our next purchase, the inside showroom was stunning! More

Pricing is ALWAYS problematic. Nevertheless, the service provider, Ken Lipkowitz was great to work with and actually seem to care. He definitely added t the overall experience. provider, Ken Lipkowitz was great to work with and actually seem to care. He definitely added t the overall experience. More

Superb! Clarence was great to work with. Car was very clean and exceeded our expectations. Everyone was kind and not pushy! We had a great experience and are loving our new ride! clean and exceeded our expectations. Everyone was kind and not pushy! We had a great experience and are loving our new ride! More