Mercedes-Benz of Collierville

I have been very impressed with the way in which the management has addressed and resolved any issues raised by their customers. While I miss service advisor Shawn Crum I am truly grateful that Ken Lipk management has addressed and resolved any issues raised by their customers. While I miss service advisor Shawn Crum I am truly grateful that Ken Lipkowitz is there to handle our service requests. We are on our third Benz and our third vehicle purchase at the Collierville dealership has been our best experience. Keep it up. More

Things have improved since my last experience. John is very pleasant to deal with and I was in and out in a timely manner. Pleasant experience very pleasant to deal with and I was in and out in a timely manner. Pleasant experience More

I was very pleased with everything about the Mercedes-Benz of Collierville dealership. The sales professional was very professional and did an excellent job. She was very informative and answe Mercedes-Benz of Collierville dealership. The sales professional was very professional and did an excellent job. She was very informative and answered all my questions. Made buying a new car a great experience. I will return there in the future! More

My service advisor, John Galvalisi is professional, courteous, knowledgeable, and an overall excellent person. I will not take my cars anywhere else. Thank you, John! courteous, knowledgeable, and an overall excellent person. I will not take my cars anywhere else. Thank you, John! More

Mercedes Benz of Collierville Tennessee did an Awesome job of handling my deal for a 2021 Cabriolet! My salesperson Jeff E. Did a Great Job of keeping me informed of the process and transport of the vehic job of handling my deal for a 2021 Cabriolet! My salesperson Jeff E. Did a Great Job of keeping me informed of the process and transport of the vehicle to my front door! More

Ali was my sales person and he was so wonderful, there were no pressures like other dealerships I have been to. This is my second Mercedes and I'm hooked on the service given by Ali and the Dealership. were no pressures like other dealerships I have been to. This is my second Mercedes and I'm hooked on the service given by Ali and the Dealership. More

The wait was a little long, however I hadn't made an appointment as I had a puncture. We have no control on when we get a puncture. Thank you all for taking care of me. Amanda appointment as I had a puncture. We have no control on when we get a puncture. Thank you all for taking care of me. Amanda More

If looking for a car, talk to Ali from Mercedes Benz of Collierville. He is a down to earth individual who loves Mercedes Benz’s. Collierville. He is a down to earth individual who loves Mercedes Benz’s. More

Friendly and professional staff. There was a situation with the availability of a product I wanted and they continued to work to rectify the situation so that I would leave satisfied. This is the example with the availability of a product I wanted and they continued to work to rectify the situation so that I would leave satisfied. This is the example of excellent customer service I wish other business would follow. More

Great service. Kept me up to date on the GLE. Called me to inform me of status and when it was ready. Car was immaculate when I got it back. to inform me of status and when it was ready. Car was immaculate when I got it back. More