Mercedes-Benz of Collierville

Your service department needs to get better at diagnostic problem research. I spent $350.00 to replace a tire that probably could have been saved had the problem (low pressure) been addressed at the onset. problem research. I spent $350.00 to replace a tire that probably could have been saved had the problem (low pressure) been addressed at the onset. More

These last two were the 6th and 7th Mercedes we've purchased from MB of C'ville. Christie is always great to work with and she makes the process easy. purchased from MB of C'ville. Christie is always great to work with and she makes the process easy. More

Had a problem with my service advisor but after talking to them due to misunderstandings everything worked out fine. They went over and beyond to make sure the situation was going to be straightened out. C to them due to misunderstandings everything worked out fine. They went over and beyond to make sure the situation was going to be straightened out. Courtney Cooley will definitely make sure everything is good before you leave. I thank her. More

Derek Hall is an exception sales representative. He’s courteous, informative and patient. He made my car experience a great one. He’s the man courteous, informative and patient. He made my car experience a great one. He’s the man More

The employees are very nice & attentive. The dealership is clean & have lots of inventory on the lot. The service advisors are very appreciative of my business & thorough of my needs. is clean & have lots of inventory on the lot. The service advisors are very appreciative of my business & thorough of my needs. More

Great friendly service! Camden was very helpful despite dealership being extremely busy. I only had one use..I hate the complimentary car washes are not available anymore. Lol dealership being extremely busy. I only had one use..I hate the complimentary car washes are not available anymore. Lol More

The dealership is Awesome! Always clean, staff very professional and accommodates your every need. I feel confident in relying on them to take care of my car. I would definitely recommend this dealersh professional and accommodates your every need. I feel confident in relying on them to take care of my car. I would definitely recommend this dealership. The employees make the dealership. This dealership is staffed with very caring, and knowledgeable employees. I love being impressed with good customer service. Shout out to Camden and John. Camden takes time to really tell you what, why and does this in a manner in which it's his pleasure to assist. More

Mercedes Benz of Collierville has been a pleasure to do business with. From sales, to service, to parts, the staff here has always upheld my confidence in All Things Mercedes!! business with. From sales, to service, to parts, the staff here has always upheld my confidence in All Things Mercedes!! More

I had an issue with a warranty claim on my driver's seat. Armandi stepped in and had the part overnighted and installed the same week. The color match was perfect and the work, along with service A was compl Armandi stepped in and had the part overnighted and installed the same week. The color match was perfect and the work, along with service A was completed way faster that I expected. Price for the service was right where I expected it to be so no surprises there. They really went above and beyond to make up for the frustration I had experienced earlier. More