Mercedes-Benz of Collierville

I was stranded in Little Rock Arkansas in my 2017 Sprinter Van - in limp mode. I was going from Kansas City to LaPlace, Louisiana to help some friends with hurricane damage since I own a mold Company Sprinter Van - in limp mode. I was going from Kansas City to LaPlace, Louisiana to help some friends with hurricane damage since I own a mold Company. The dealership in Little Rock did not work on vans. They said I would have to have it towed to Memphis. The woman at the service desk in Mercedes Benz - Collierville (Memphis) said they were 3 weeks out before they could work on my van. I was stranded in Little Rock! I was not angry, I understood. But I ask her to please give some option to try next. She gave me John Galvalisi’s number…no answer. I really did not know what to do. Then HE RETURNED MY CALL! He was SO great. He said he would not leave me stranded. I had it towed to Memphis.. within 24 hrs of that call, my van was running great again. At my lowest point I decided I was going to trade my van in on a new Ford Transit. At least it is easier to get local service. But I love Mercedes diesel motors, now I love Mercedes Service. The Service Lady and John saved my life. Plus it was all covered under Warranty.! More

My car was towed in for service. The service advisor, Camden Blake, was terrific. He was focused on making it a positive experience. He definitely made me feel like Mercedes of Collierville appreciated m Camden Blake, was terrific. He was focused on making it a positive experience. He definitely made me feel like Mercedes of Collierville appreciated my business. More

I went in the service department on Saturday for service. The service was fast and efficient and my service man was very nice also, The service was fast and efficient and my service man was very nice also, More

John in Service does an excellent job. I was very pleased with the visit! I would recommend. with the visit! I would recommend. More

John was very professional in analyzing the problem and resolving the issue identified. Very satisfied, resolving the issue identified. Very satisfied, More

The sales team at Mercedes of Collierville are second to none! Specifically, Christie Weldon’s attention to detail, expeditious work ethic and genuine desire to meet and exceed my requests were resoundingly none! Specifically, Christie Weldon’s attention to detail, expeditious work ethic and genuine desire to meet and exceed my requests were resoundingly profound. This dealership is a rare gem - a breath of fresh air of an experience. More

I was told my car would be ready at 11am I did not get the call until 5pm the call until 5pm More

Excellent service and advice,friendly quality work. Couldn’t believe I got my service done and vehicle ready to go in less than 2.5 hrs. Record speed for a large dealership . Couldn’t believe I got my service done and vehicle ready to go in less than 2.5 hrs. Record speed for a large dealership . More

My experience was very welcoming and friendly from the moment I drove into the dealership to the time my service was completed, everyone made me feel valued and appreciated! Thank y'all! moment I drove into the dealership to the time my service was completed, everyone made me feel valued and appreciated! Thank y'all! More