Mercedes-Benz of Collierville
Collierville, TN
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Customer service was great John step in when I arrived to get my car service when Jay was away from his desk, but Jay did finished me up, both did an awesome job... get my car service when Jay was away from his desk, but Jay did finished me up, both did an awesome job... More
Courtney and the receptionist were nice. It took a while for someone to come out greet me when I pulled up while I saw a few people sitting/standing around. Maybe they were doing something I couldn't see. I for someone to come out greet me when I pulled up while I saw a few people sitting/standing around. Maybe they were doing something I couldn't see. I don't know. I had to return after leaving because my tire pressure alert came on because my tire pressures were not correct. I did appreciate having my car vacuumed and washed. It definitely needed it. More
Exceptional service. I was on a trip and they got me in, fixed, on my way in record time. Can’t tell you how impressed and happy I was with my experience. Thank you so much!! fixed, on my way in record time. Can’t tell you how impressed and happy I was with my experience. Thank you so much!! More
My appointment was honored whuch showed they were time sensitive; respecting my time. The service representative was professional. John G the service advisor explained the needed service. He also explaine sensitive; respecting my time. The service representative was professional. John G the service advisor explained the needed service. He also explained the next needed service. He went above and beyond to replace my fob battery without being asked. Thanks much. More