Mercedes-Benz of Collierville

Your salesman Mr. Tosh Gilbert was very diligent and kept us informed every step of the way as we ordered our new car. He was patient with all of our questions and ver Tosh Gilbert was very diligent and kept us informed every step of the way as we ordered our new car. He was patient with all of our questions and very knowledgeable about the cars. Integrity in a salesman is hard to find but Tosh is a commendable Sales agent. Thank You Tosh!! More

As always, we received exceptional service at Mercedes-Benz of Collierville and the wait was reasonable. Mercedes-Benz of Collierville and the wait was reasonable. More

Jay Gullette has been great to work with helping me resolve some issues that were certainly outside the norm. resolve some issues that were certainly outside the norm. More

Mercedes Benz of Collierville has great customer service. I got my car serviced recently, and it running like new! I got my car serviced recently, and it running like new! More

Great overall experience, great team work, courtesy friendly great atmosphere and would recommend to friends. friendly great atmosphere and would recommend to friends. More

They were very friendly, attentive and helpful and took care of my maintenance and the issue I needed worked on care of my maintenance and the issue I needed worked on More

They Provided great customer service on this unexpected visit, I had a nail in my tire. visit, I had a nail in my tire. More

Although we purchased/ traded in September of 2021 and didn’t receive our new car until February of 2022 it was worth the wait. So far we are getting acquainted with all of the features we have and just e didn’t receive our new car until February of 2022 it was worth the wait. So far we are getting acquainted with all of the features we have and just enjoying our second Mercedes purchase with Mercedes of Collierville More

Everything is overpriced at MB for sure. I got my GLC 300 which I bought CPO at the Collierville location, and they said the battery needed to be replaced and charged me over $400. The actual battery costs $ which I bought CPO at the Collierville location, and they said the battery needed to be replaced and charged me over $400. The actual battery costs $180. Talk about a huge markup. Even after making an appointment online, they struggled to find the appointment. Of course, they had no courtesy vehicles, and after waiting for two hours for their car to drop me home, I took an Uber. Overall, a bad experience and I will find it hard to recommend this dealership to anyone. More